3 Easy Ways To Get In Touch
Mon-Sat 8am-8pm EST
5830 E 2nd St, Ste. 7000 #715 Casper, WY 82609 United States
We are available Mon-Sat 8am - 8pm EST. You can reach us at 800-590-2738. We are also available via live chat, email email@example.com or filling out the form above.
Frequently Asked Questions:
How fast do you ship out?
Answer: Usually within 1-2 business days unless the item is a pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive tracking for my order?
Answer: As soon as your package ships out. You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it. You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will my order take to arrive?
Answer: Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder or is a pre-order, it may take longer. We will contact you and let you know if that’s the case.
Which courier will deliver my package?
Answer: We ship via UPS, FedEx, USPS, and select LTL freight companies. It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Answer: Yes! Please contact us by phone to inquire about the price and to place your order.
Can I place my order over the phone?
Answer: Yes! We are available Mon-Sat 8am - 8pm EST. You can reach us at (800) 590-2738.
Do you offer free shipping?
Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.
Do you ship internationally?
Answer: At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write to us to get a shipping price quote.
Do you have a showroom?
Answer: We operate out of an office/warehouse in Wyoming and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.
If you have a question that isn't covered here, feel free to write us below, contact by phone or email, or click the live chat button during normal business hours.
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I love this bike i ride everyday from where i stay to the beach it definitely gets attention. I noticed now more people out riding e-bikes.
I love my new scooter!
Dependable alternative to driving the car around University of California - San Diego campus.
Great little scooter, fun to ride!
I've had mine over a year. Still scoots and zero issues after riding 4 days a week for over a year. I will rebuy if mine ever has issues.
I am 91 years old with mobility problems. I ride this scooter in my park. It has plenty of power and absolutely no problems. It is fun.
All around fun, functional, EASY to put together and did I mention FUN! Love it
My 11 year received this for Christmas and rides all day every day!!! She loves it. It’s to ride and break fits her well. I’ve driven it and want one for myself LOVE.
I like the convenience of not having to ask anyone to take me grocery shopping anymore.
This thing gets me to work and no time for that thing is I don't go grocery shopping with it got to be careful but all in all is a really crazy scooter and I'm glad to have it.
People love this. I love this. My workers love this. Great purchase.
This thing is fast, fun and awesome! I use this almost every day, and it gets me where I need to go! This thing really moves, and has a lot of storage space too! Throttle control is really a nice feature as well. Amazing!
Grandson loves to drive this all over campus at UT Austin. Added lights and a horn for use after dark
Absolutely love it! So fun! I'm unable to ride a bike, this scooter gives me mobility! I can keep up with my daughter or take her on with me.
I've had the scooter for a month and so far it's been great. Assembly was very easy, and charged for a day and was up and running.