3 Easy Ways To Get In Touch
Mon-Sun 8am-8pm EST
5830 E 2nd St, Ste. 7000 #715 Casper, WY 82609 United States
We are available Mon-Sun 8am - 8pm EST. You can reach us at (800) 590-2738. We are also available via live chat, email email@example.com or filling out the form above.
Frequently Asked Questions:
How fast do you ship out?
Answer: Usually within 1-2 business days unless the item is a pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive tracking for my order?
Answer: As soon as your package ships out. You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it. You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will my order take to arrive?
Answer: Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder or is a pre-order, it may take longer. We will contact you and let you know if that’s the case.
Which courier will deliver my package?
Answer: We ship via UPS, FedEx, USPS, and select LTL freight companies. It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Answer: Yes! Please contact us by phone to inquire about the price and to place your order.
Can I place my order over the phone?
Answer: Yes! We are available Mon-Sun 8am - 8pm EST. You can reach us at (800) 590-2738.
Do you accept insurance?
Answer: No, we do not accept insurance (i.e Medicare, etc.) but you have three options for financing: Paypal, Klarna and Shop Pay Installments.
Do you offer free shipping?
Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.
Do you ship internationally?
Answer: At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write to us to get a shipping price quote.
Do you have a showroom?
Answer: We operate out of an office/warehouse in Wyoming and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.
If you have a question that isn't covered here, feel free to write us below, contact by phone or email, or click the live chat button during normal business hours.
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At first I was skeptical about the price, cause it was 1200$ but all of a sudden I saw 50% off ‘ making it 600 but bro this thing move like a bike.
I charge mine every 3 days . If u looking for something that freaking fast and easy to maintain, it’s for u fast asf
Nice; convenient & very very useful
I feel very safe and comfortable on the Pride Go-Go Elite Traveler 4-Wheel Mobility Scooter and I enjoy walking my big dog with it.
Loved it, rides great, will enjoy it lots!
Great now I can go outside and play with grandkids.
Very nice scooter very good delivery time easy to put together! Ride great!
It's how I get around since my amputation. Love it!!!
This scooter is perfect. The customer support was extremely good.
Love Love Love this Rider. It folds easily and fits in the trunk of my Buick SUV. It gives me the freedom to go anywhere. It is easy to use and everyone asks me about it and where I got it. Thanks for selling this one!!
Easy to put together and very easy and stable to ride on... has given me freedom!!!
Bought it for vacation. rode it right up to the boarding door of the airplane and they took it to the cargo hold from there. It was free. When landed and getting off the plane it was sitting there for me. I used it for a couple amusement parks and the battery never did run down. Absolutely love it. Was easy to load and unload in my rental car.
People living in a big city or taking the bike to work: This bike will get you the extra push and power...and that day you don't feel like pedaling and cruise? You can do it with this bike. It was pretty much ready to go out of the box other than charging it! An enjoyable bike you have to get!
I’ve been using lime for short trips to the stores during the pandemic, but it’s adding up fast. So I finally invested in owning an e-bike. I estimate I’ll break even in about 2 months of riding.
This bike came pretty much assembled. I just flip the handles up and into place, then secure the seat and it’s ready to go. The instructions did recommend charging for 5 hours before first use, but mine was ready in less than an hour. The charger has an led indicator that tells you when battery is full.
I’ve been riding it heavily over the weekend and it’s a fun ride. It was powerful enough to go uphill in my neighborhood. The wheels are bigger so they can get on and off the street curbs with ease. The meter shows both batteries, speed and distance traveled, which provides more insight into the trip.
So far I’ve gotten several compliments from strangers and I was happy to tell them more about it. It’s much better for the environment than to drive my SUV if you’re traveling close by alone.
It’s a bit heavy for me. I don’t have a garage so I have to bring it indoors when I’m not using it but otherwise it works great. It’s not good for marathon distances but it gets me to the grocery store and works at ease!
Amazing bike! Super easy to put together, and fun to ride!