Thank you for shopping with Electric Bike Paradise. Check the delivery status of your order at any time with our online order tracking app by Creating an Account using the same email you placed your order with or you can check the order confirmation email we sent you and click the link attached to it to stay updated. If you did not receive any email notification from us, kindly contact our Customer Service via chat, phone (800) 590-2738 or email us at support@electricbikeparadise.com.