Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike
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Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike
A high-performance electric trike to sustain your active lifestyle!
Do you need to have a fat tire bike to use for commute or city riding? Want something that offers excellent ride stability, yet has decent performance for the road? The EMOJO Caddy Pro Fat Tire Electric Trike is very ideal for city commutes and for fun, for a lot of reasons. They are excellent rides like ordinary bikes and can be a very good daily driver. Adult tricycles are just one of the newest electric bike models offered today. Because of the three wheels and strong frame, these bikes are perfect for leisure and utility riding.
Enjoy and achieve a more active, engaged life. Do it with EMOJO Caddy Pro Fat Tire Electric Trike, sporting an ingenious three-wheel fat tire bike with a trusted mountain bike features. It has a smart power-assist with traditional 7-speed bike derailleur transmission for ease of driving. This electric bike and a souped-up adult tricycle can travel up to 35 miles on a single charge and reach speeds of up to 20 miles per hour, making it a practical choice and fun to ride.
This fat tire bike combines superb performance, excellent craftsmanship, and very stable design in one package. It has a beautiful aluminum 6061 frame and three wheels with dedicated cargo cages. The electric trike sports a mechanically simple direct-drive 500-watt hub motor. The traditional step-through frame makes it easy to get on and off, making it ideal for city riding and also for hauling things around. This fat tire electric bike features a beautifully modern space-age inspired design with a clean streamlined frame. The EMOJO Caddy Pro is a stylish 3-wheel bike that offers fantastic performance!
Regain full freedom and convenience in your life.
Roam the neighborhood or do errands easily with the EMOJO Caddy Pro Fat Tire Electric Trike. It sports a stable three-wheel design with an extra powerful electric hub motor. Because it is an electric bike, you can take advantage of bike lanes and off-road trails to avoid city traffic. It is a perfect choice for users who want the advantage of bikes when commuting. This electric 3-wheel bike has zero emissions, so it is a greener, ecologically-friendly alternative to cars.
This model is equipped with a 500-watt direct-drive hub motor that drives the front wheel, so it is mechanically simple and reliable. It has a very awesome single-charge range of 35 miles, so it is an excellent daily driver. The bike has a front fork suspension so you can safely drive it on both roads and rugged trails. You will ride in comfort with the equipped oversized seat with a low-rise, upholstered backrest that allows a relaxed, upright riding position.
Don’t Go for Surplus or Cheap Electric Bikes.
A lot of cheaply made electric bikes are not reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap models lack even the most basic electrical safety features, which can put the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and true performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Ride EMOJO, Ride Life.
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Battery-powered vehicles emit much lower greenhouse emissions in their lifetimes than internal combustion engines or even hybrid systems. Lastly, using an electric bicycle in your commute saves you time from traffic jams.
EMOJO was founded in 2013 at Irvine, California, and sports amazing, eco-friendly electric bikes. Taking inspiration from classic motorcycles, we aim to put a smile in the face of each EMOJO customer and revive childhood memories of riding a bike meant freedom. Take a ride in our fat tire electric bikes and ride life. Get the best deals and tons of freebies when you purchase EMOJO bikes here at Electric Bike Paradise!
- The EMOJO Caddy Pro Fat Tire Electric Trike is perfect for seniors and adults who want the relative simplicity and joy of riding a bicycle. It features a traditional mountain-bike inspired features such as the pedals, cruiser handlebars, and a chain drive. Enjoy the conveniences of an electric bike with the personality of a traditional bicycle.
- Feel the power! The EMOJO Caddy Pro features a 48-volt battery and a powerful 500-watt brushless DC hub motor, so you will have the confidence to travel long distances and tackle uphills. It has a top speed of 20 miles per hour (around 32 kph) and can travel up to 35 miles on a single charge.
- This fat tire electric bike is ideal for touring rides and hauling. It has a premium 48-volt lithium-ion battery with a 15.6 ampere/hour capacity that gives it consistent voltage at any battery level. The three-wheel bike has an awesome maximum weight capacity of 320 lbs., so you can carry cargo and haul things around.
- The EMOJO Caddy Pro comes with a throttle function and pedal assist. Choose to propel this adult tricycle purely on electric power, or choose to engage the power assist and pedal on. Enjoy riding it on the streets or on rugged surfaces.
- This electric adult tricycle sports a beautiful step-through frame with a space-age design with sleek streamlined touches. The 3-wheel bike has 20-inch rear rims, and a 24-inch front rim, fenders on all wheels, and 4-inch Kenda fat tires. It is a sleek and stylish ride that is sure to turn heads.
- Enjoy comfort with the oversized seat and a low-rise backrest for an upright riding position that is easy on the back and shoulders. The bike seat and the supportive backrest are fully upholstered with padding. The bike is equipped with a front suspension fork to shield against bumps.
- The EMOJO Caddy Pro weighs just 70 lbs. when fully assembled, so it is easy to drive. It features a 7-speed chain derailleur transmission and Tektro hydraulic disc brakes on the front and rear wheels for sporty, hands-on performance.
- Durable design made for everyday use. The bike frame is made with strong and rust-proof 60601 aluminum, with front and rear cargo cages crafted out of thick metal. This model comes with lithium-ion batteries that are long-life and require no maintenance throughout its life.
- This fat tire three-wheel bike is ingeniously designed to serve your daily needs. It has all the charm and performance of a bicycle with a high-performance electric drivetrain for total mobility. The EMOJO Caddy Pro Fat Tire Electric Trike is perfect for commuting and utility purposes.
A High-Performance Electric Adult Tricycle for Commute and Leisure.
The EMOJO Caddy Pro Fat Tire Electric Trike is best for seniors and adults who want to have a sporty ride for commute and hauling stuff. It has a 500-watt DC hub motor, giving the bike a lot of power and a fast 20-mile per hour top speed. It has a very impressive range of 35 miles, so you can use it as a commute vehicle or a daily driver and carry stuff without worry of emptying the battery halfway.
This bike has a proven three-wheel design with fat tires that is very stable and more capable of carrying cargo. Have the confidence to travel long distances and tackle uphill or rugged roads with ease. This 3-wheel bike has a thumb throttle and five levels of pedal assist, all simplified for easier driving. The hub motor is located in the front wheel, making it a front-wheel-drive that is mechanically simpler and more reliable.
Perfect Dimensions.
The EMOJO Caddy Pro Fat Tire Bike measures 78.5” inches L x 29.8” inches W x 47.6” inches H and weighs 70 lbs. with batteries. The front-wheel measures 24 inches in diameter, while the rear measures 20 inches. This model has three wheels equipped with 4-inch Kenda fat tires.
This electric three-wheel bike is powered by a 48-volt lithium-ion battery back with 15 amp per hour capacity. It has an equipped thumb throttle, pedal-assist, and a 7-gear derailleur.
Stylish and Comfortable Design.
The EMOJO Caddy Pro Fat Tire Bike is a beautiful electric three-wheel bike, presenting a sleek modern design with curved details that give it space age-inspired look. The equipped fat tires and large disc brakes give it a sporty appeal.
Experience comfort in your commute. Ride in comfort with the large oversized seat with a very supportive low-rise backrest. The throttle and pedal-assist controls are simplified for an easier learning curve. The level 5 assist (max) means that the bike will move forward with thumb throttle alone, without the use of pedals. The lower assist levels engage the motor as you pedal for easier pedaling. Choose to fully pedal without electric power with the level 1 assist (lowest).
Durable and Fun to Ride.
The EMOJO Caddy Pro Fat Tire Electric Trike has a thick aluminum 6061 frame that is strong and will not rust, unlike steel frames. The bike has a front fork suspension that softens bumps and also improves ride handling.
The frame has spacious front and rear metal cargo baskets so you can carry large items such as groceries, bulky items, and bags. You can also now carry pets with you. Having an electric bike makes life easier and convenient. It is the best electric bike for commuting and utility purposes, so buy the EMOJO Caddy Pro Fat Tire Electric Trike here at Electric Bike Paradise now!
Features:
- Aluminum frame - durable & robust
- Pedal Assist (5 Levels) & Throttle
- Top Speed Of 20 MPH!
- Travel up to 35 miles on a single charge.
- Hydraulic Brakes
- Front Suspension
- 7 Speed Gearing
- Comfortable Oversized Seat with Backrest
- LCD Display
- Front and Rear Lights
Specifications
| MODEL | EMOJO Caddy PRO Electric Trike |
| Motor type | DC Brushless |
| Motor power | 500 W |
| Rated Voltage | 48 V |
| Maximum speed | 20 MPH |
| Battery range | 35 Miles |
| Battery charging time | 4 - 6 hours |
| Battery type | TFL Lithium-Ion |
| Battery capacity | 48V/15Ah |
| Frame | Aluminum alloy - Rigid |
| Max. user weight | 320 lbs |
| Bike Weight (with battery) | 70 lbs |
| Transmission type | 7-Speed |
| Front brake type | Hydraulic Tektro-Disc |
| Rear brake type | Hydraulic Tektro-Disc |
| Front Tire Size | 4.0 x R24" Kenda |
| Rear Tire Size x2 | 4.0 x R20" Kenda |
| Dimensions (inches) | 78.5 L x 29.8 W x 47.6 H |
View and Download
Order Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Emojo Fat Tire Electric Trikes. Sign up today and get 5% off!
Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike
A high-performance electric trike to sustain your active lifestyle!
Do you need to have a fat tire bike to use for commute or city riding? Want something that offers excellent ride stability, yet has decent performance for the road? The EMOJO Caddy Pro Fat Tire Electric Trike is very ideal for city commutes and for fun, for a lot of reasons. They are excellent rides like ordinary bikes and can be a very good daily driver. Adult tricycles are just one of the newest electric bike models offered today. Because of the three wheels and strong frame, these bikes are perfect for leisure and utility riding.
Enjoy and achieve a more active, engaged life. Do it with EMOJO Caddy Pro Fat Tire Electric Trike, sporting an ingenious three-wheel fat tire bike with a trusted mountain bike features. It has a smart power-assist with traditional 7-speed bike derailleur transmission for ease of driving. This electric bike and a souped-up adult tricycle can travel up to 35 miles on a single charge and reach speeds of up to 20 miles per hour, making it a practical choice and fun to ride.
This fat tire bike combines superb performance, excellent craftsmanship, and very stable design in one package. It has a beautiful aluminum 6061 frame and three wheels with dedicated cargo cages. The electric trike sports a mechanically simple direct-drive 500-watt hub motor. The traditional step-through frame makes it easy to get on and off, making it ideal for city riding and also for hauling things around. This fat tire electric bike features a beautifully modern space-age inspired design with a clean streamlined frame. The EMOJO Caddy Pro is a stylish 3-wheel bike that offers fantastic performance!
Regain full freedom and convenience in your life.
Roam the neighborhood or do errands easily with the EMOJO Caddy Pro Fat Tire Electric Trike. It sports a stable three-wheel design with an extra powerful electric hub motor. Because it is an electric bike, you can take advantage of bike lanes and off-road trails to avoid city traffic. It is a perfect choice for users who want the advantage of bikes when commuting. This electric 3-wheel bike has zero emissions, so it is a greener, ecologically-friendly alternative to cars.
This model is equipped with a 500-watt direct-drive hub motor that drives the front wheel, so it is mechanically simple and reliable. It has a very awesome single-charge range of 35 miles, so it is an excellent daily driver. The bike has a front fork suspension so you can safely drive it on both roads and rugged trails. You will ride in comfort with the equipped oversized seat with a low-rise, upholstered backrest that allows a relaxed, upright riding position.
Don’t Go for Surplus or Cheap Electric Bikes.
A lot of cheaply made electric bikes are not reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap models lack even the most basic electrical safety features, which can put the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and true performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Ride EMOJO, Ride Life.
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Battery-powered vehicles emit much lower greenhouse emissions in their lifetimes than internal combustion engines or even hybrid systems. Lastly, using an electric bicycle in your commute saves you time from traffic jams.
EMOJO was founded in 2013 at Irvine, California, and sports amazing, eco-friendly electric bikes. Taking inspiration from classic motorcycles, we aim to put a smile in the face of each EMOJO customer and revive childhood memories of riding a bike meant freedom. Take a ride in our fat tire electric bikes and ride life. Get the best deals and tons of freebies when you purchase EMOJO bikes here at Electric Bike Paradise!
- The EMOJO Caddy Pro Fat Tire Electric Trike is perfect for seniors and adults who want the relative simplicity and joy of riding a bicycle. It features a traditional mountain-bike inspired features such as the pedals, cruiser handlebars, and a chain drive. Enjoy the conveniences of an electric bike with the personality of a traditional bicycle.
- Feel the power! The EMOJO Caddy Pro features a 48-volt battery and a powerful 500-watt brushless DC hub motor, so you will have the confidence to travel long distances and tackle uphills. It has a top speed of 20 miles per hour (around 32 kph) and can travel up to 35 miles on a single charge.
- This fat tire electric bike is ideal for touring rides and hauling. It has a premium 48-volt lithium-ion battery with a 15.6 ampere/hour capacity that gives it consistent voltage at any battery level. The three-wheel bike has an awesome maximum weight capacity of 320 lbs., so you can carry cargo and haul things around.
- The EMOJO Caddy Pro comes with a throttle function and pedal assist. Choose to propel this adult tricycle purely on electric power, or choose to engage the power assist and pedal on. Enjoy riding it on the streets or on rugged surfaces.
- This electric adult tricycle sports a beautiful step-through frame with a space-age design with sleek streamlined touches. The 3-wheel bike has 20-inch rear rims, and a 24-inch front rim, fenders on all wheels, and 4-inch Kenda fat tires. It is a sleek and stylish ride that is sure to turn heads.
- Enjoy comfort with the oversized seat and a low-rise backrest for an upright riding position that is easy on the back and shoulders. The bike seat and the supportive backrest are fully upholstered with padding. The bike is equipped with a front suspension fork to shield against bumps.
- The EMOJO Caddy Pro weighs just 70 lbs. when fully assembled, so it is easy to drive. It features a 7-speed chain derailleur transmission and Tektro hydraulic disc brakes on the front and rear wheels for sporty, hands-on performance.
- Durable design made for everyday use. The bike frame is made with strong and rust-proof 60601 aluminum, with front and rear cargo cages crafted out of thick metal. This model comes with lithium-ion batteries that are long-life and require no maintenance throughout its life.
- This fat tire three-wheel bike is ingeniously designed to serve your daily needs. It has all the charm and performance of a bicycle with a high-performance electric drivetrain for total mobility. The EMOJO Caddy Pro Fat Tire Electric Trike is perfect for commuting and utility purposes.
A High-Performance Electric Adult Tricycle for Commute and Leisure.
The EMOJO Caddy Pro Fat Tire Electric Trike is best for seniors and adults who want to have a sporty ride for commute and hauling stuff. It has a 500-watt DC hub motor, giving the bike a lot of power and a fast 20-mile per hour top speed. It has a very impressive range of 35 miles, so you can use it as a commute vehicle or a daily driver and carry stuff without worry of emptying the battery halfway.
This bike has a proven three-wheel design with fat tires that is very stable and more capable of carrying cargo. Have the confidence to travel long distances and tackle uphill or rugged roads with ease. This 3-wheel bike has a thumb throttle and five levels of pedal assist, all simplified for easier driving. The hub motor is located in the front wheel, making it a front-wheel-drive that is mechanically simpler and more reliable.
Perfect Dimensions.
The EMOJO Caddy Pro Fat Tire Bike measures 78.5” inches L x 29.8” inches W x 47.6” inches H and weighs 70 lbs. with batteries. The front-wheel measures 24 inches in diameter, while the rear measures 20 inches. This model has three wheels equipped with 4-inch Kenda fat tires.
This electric three-wheel bike is powered by a 48-volt lithium-ion battery back with 15 amp per hour capacity. It has an equipped thumb throttle, pedal-assist, and a 7-gear derailleur.
Stylish and Comfortable Design.
The EMOJO Caddy Pro Fat Tire Bike is a beautiful electric three-wheel bike, presenting a sleek modern design with curved details that give it space age-inspired look. The equipped fat tires and large disc brakes give it a sporty appeal.
Experience comfort in your commute. Ride in comfort with the large oversized seat with a very supportive low-rise backrest. The throttle and pedal-assist controls are simplified for an easier learning curve. The level 5 assist (max) means that the bike will move forward with thumb throttle alone, without the use of pedals. The lower assist levels engage the motor as you pedal for easier pedaling. Choose to fully pedal without electric power with the level 1 assist (lowest).
Durable and Fun to Ride.
The EMOJO Caddy Pro Fat Tire Electric Trike has a thick aluminum 6061 frame that is strong and will not rust, unlike steel frames. The bike has a front fork suspension that softens bumps and also improves ride handling.
The frame has spacious front and rear metal cargo baskets so you can carry large items such as groceries, bulky items, and bags. You can also now carry pets with you. Having an electric bike makes life easier and convenient. It is the best electric bike for commuting and utility purposes, so buy the EMOJO Caddy Pro Fat Tire Electric Trike here at Electric Bike Paradise now!
Features:
- Aluminum frame - durable & robust
- Pedal Assist (5 Levels) & Throttle
- Top Speed Of 20 MPH!
- Travel up to 35 miles on a single charge.
- Hydraulic Brakes
- Front Suspension
- 7 Speed Gearing
- Comfortable Oversized Seat with Backrest
- LCD Display
- Front and Rear Lights
Specifications
| MODEL | EMOJO Caddy PRO Electric Trike |
| Motor type | DC Brushless |
| Motor power | 500 W |
| Rated Voltage | 48 V |
| Maximum speed | 20 MPH |
| Battery range | 35 Miles |
| Battery charging time | 4 - 6 hours |
| Battery type | TFL Lithium-Ion |
| Battery capacity | 48V/15Ah |
| Frame | Aluminum alloy - Rigid |
| Max. user weight | 320 lbs |
| Bike Weight (with battery) | 70 lbs |
| Transmission type | 7-Speed |
| Front brake type | Hydraulic Tektro-Disc |
| Rear brake type | Hydraulic Tektro-Disc |
| Front Tire Size | 4.0 x R24" Kenda |
| Rear Tire Size x2 | 4.0 x R20" Kenda |
| Dimensions (inches) | 78.5 L x 29.8 W x 47.6 H |
View and Download
Order Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Emojo Fat Tire Electric Trikes. Sign up today and get 5% off!
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Shipping Cost
We offer free shipping on all of our products everywhere within the lower 48 states!
Shipping Time
In-stock items typically ship within 3 business days once the order is placed. Delivery time varies depending on your shipping address. Please check out the following map for estimates.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
- Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
- Please request a Return and Exchange Authorization. (contact EMOJO Support for a REA form at info@emojobike.com ). Once the Return and Exchange Authorization is issued, we will email you an RAM number and return instructions. You must have the RAM number when shipping back returned electric bike.
- Ship-back charge:
a. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
b. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
- The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
- Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
- Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge if the order has not been physically shipped and if the reason is due to unavailability of the product. But if your reason of cancellation is due to sudden change of mind or personal reasons, then you will be charged the 5% cancellation fee. We must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Fri 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or 
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
Returns are only allowed within 7 natural days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages.
If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%.
For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).
Once the return and exchange authorization is issued we will email you a RAM number and return instructions. You must have the REA number when shipping back the returned unit.
To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.
The warranty is limited to the terms listed below:
- Frame, Suspension, Motor: 1 year for parts. 3 months for labor.
- Controller, Charger: 1 year for parts.
- Battery: Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
- General: The bicycle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
- Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.
If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
Always follow care and preventive maintenance procedures.
Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.
The warranty will be voided by any of the following circumstances:
- Failure to follow all directions or recommendations listed in the user manual.
- Cycling collision, accident or vehicle damage caused by careless parking
- Acts in violation of laws
- Never registered your ebike
- DIY repairs on electronics
- Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
- If the bicycle is used as rental unit
- Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
- Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
- Overloading beyond recommended capacity .
- Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
- If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
- If vehicle is used in competitions or racing.
- If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
- Use of other components not approved by the manufacturer.
- Damages resulted from improper care and handling.
Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.
Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike
A high-performance electric trike to sustain your active lifestyle!
Do you need to have a fat tire bike to use for commute or city riding? Want something that offers excellent ride stability, yet has decent performance for the road? The EMOJO Caddy Pro Fat Tire Electric Trike is very ideal for city commutes and for fun, for a lot of reasons. They are excellent rides like ordinary bikes and can be a very good daily driver. Adult tricycles are just one of the newest electric bike models offered today. Because of the three wheels and strong frame, these bikes are perfect for leisure and utility riding.
Enjoy and achieve a more active, engaged life. Do it with EMOJO Caddy Pro Fat Tire Electric Trike, sporting an ingenious three-wheel fat tire bike with a trusted mountain bike features. It has a smart power-assist with traditional 7-speed bike derailleur transmission for ease of driving. This electric bike and a souped-up adult tricycle can travel up to 35 miles on a single charge and reach speeds of up to 20 miles per hour, making it a practical choice and fun to ride.
This fat tire bike combines superb performance, excellent craftsmanship, and very stable design in one package. It has a beautiful aluminum 6061 frame and three wheels with dedicated cargo cages. The electric trike sports a mechanically simple direct-drive 500-watt hub motor. The traditional step-through frame makes it easy to get on and off, making it ideal for city riding and also for hauling things around. This fat tire electric bike features a beautifully modern space-age inspired design with a clean streamlined frame. The EMOJO Caddy Pro is a stylish 3-wheel bike that offers fantastic performance!
Regain full freedom and convenience in your life.
Roam the neighborhood or do errands easily with the EMOJO Caddy Pro Fat Tire Electric Trike. It sports a stable three-wheel design with an extra powerful electric hub motor. Because it is an electric bike, you can take advantage of bike lanes and off-road trails to avoid city traffic. It is a perfect choice for users who want the advantage of bikes when commuting. This electric 3-wheel bike has zero emissions, so it is a greener, ecologically-friendly alternative to cars.
This model is equipped with a 500-watt direct-drive hub motor that drives the front wheel, so it is mechanically simple and reliable. It has a very awesome single-charge range of 35 miles, so it is an excellent daily driver. The bike has a front fork suspension so you can safely drive it on both roads and rugged trails. You will ride in comfort with the equipped oversized seat with a low-rise, upholstered backrest that allows a relaxed, upright riding position.
Don’t Go for Surplus or Cheap Electric Bikes.
A lot of cheaply made electric bikes are not reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap models lack even the most basic electrical safety features, which can put the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and true performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Ride EMOJO, Ride Life.
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Battery-powered vehicles emit much lower greenhouse emissions in their lifetimes than internal combustion engines or even hybrid systems. Lastly, using an electric bicycle in your commute saves you time from traffic jams.
EMOJO was founded in 2013 at Irvine, California, and sports amazing, eco-friendly electric bikes. Taking inspiration from classic motorcycles, we aim to put a smile in the face of each EMOJO customer and revive childhood memories of riding a bike meant freedom. Take a ride in our fat tire electric bikes and ride life. Get the best deals and tons of freebies when you purchase EMOJO bikes here at Electric Bike Paradise!
- The EMOJO Caddy Pro Fat Tire Electric Trike is perfect for seniors and adults who want the relative simplicity and joy of riding a bicycle. It features a traditional mountain-bike inspired features such as the pedals, cruiser handlebars, and a chain drive. Enjoy the conveniences of an electric bike with the personality of a traditional bicycle.
- Feel the power! The EMOJO Caddy Pro features a 48-volt battery and a powerful 500-watt brushless DC hub motor, so you will have the confidence to travel long distances and tackle uphills. It has a top speed of 20 miles per hour (around 32 kph) and can travel up to 35 miles on a single charge.
- This fat tire electric bike is ideal for touring rides and hauling. It has a premium 48-volt lithium-ion battery with a 15.6 ampere/hour capacity that gives it consistent voltage at any battery level. The three-wheel bike has an awesome maximum weight capacity of 320 lbs., so you can carry cargo and haul things around.
- The EMOJO Caddy Pro comes with a throttle function and pedal assist. Choose to propel this adult tricycle purely on electric power, or choose to engage the power assist and pedal on. Enjoy riding it on the streets or on rugged surfaces.
- This electric adult tricycle sports a beautiful step-through frame with a space-age design with sleek streamlined touches. The 3-wheel bike has 20-inch rear rims, and a 24-inch front rim, fenders on all wheels, and 4-inch Kenda fat tires. It is a sleek and stylish ride that is sure to turn heads.
- Enjoy comfort with the oversized seat and a low-rise backrest for an upright riding position that is easy on the back and shoulders. The bike seat and the supportive backrest are fully upholstered with padding. The bike is equipped with a front suspension fork to shield against bumps.
- The EMOJO Caddy Pro weighs just 70 lbs. when fully assembled, so it is easy to drive. It features a 7-speed chain derailleur transmission and Tektro hydraulic disc brakes on the front and rear wheels for sporty, hands-on performance.
- Durable design made for everyday use. The bike frame is made with strong and rust-proof 60601 aluminum, with front and rear cargo cages crafted out of thick metal. This model comes with lithium-ion batteries that are long-life and require no maintenance throughout its life.
- This fat tire three-wheel bike is ingeniously designed to serve your daily needs. It has all the charm and performance of a bicycle with a high-performance electric drivetrain for total mobility. The EMOJO Caddy Pro Fat Tire Electric Trike is perfect for commuting and utility purposes.
A High-Performance Electric Adult Tricycle for Commute and Leisure.
The EMOJO Caddy Pro Fat Tire Electric Trike is best for seniors and adults who want to have a sporty ride for commute and hauling stuff. It has a 500-watt DC hub motor, giving the bike a lot of power and a fast 20-mile per hour top speed. It has a very impressive range of 35 miles, so you can use it as a commute vehicle or a daily driver and carry stuff without worry of emptying the battery halfway.
This bike has a proven three-wheel design with fat tires that is very stable and more capable of carrying cargo. Have the confidence to travel long distances and tackle uphill or rugged roads with ease. This 3-wheel bike has a thumb throttle and five levels of pedal assist, all simplified for easier driving. The hub motor is located in the front wheel, making it a front-wheel-drive that is mechanically simpler and more reliable.
Perfect Dimensions.
The EMOJO Caddy Pro Fat Tire Bike measures 78.5” inches L x 29.8” inches W x 47.6” inches H and weighs 70 lbs. with batteries. The front-wheel measures 24 inches in diameter, while the rear measures 20 inches. This model has three wheels equipped with 4-inch Kenda fat tires.
This electric three-wheel bike is powered by a 48-volt lithium-ion battery back with 15 amp per hour capacity. It has an equipped thumb throttle, pedal-assist, and a 7-gear derailleur.
Stylish and Comfortable Design.
The EMOJO Caddy Pro Fat Tire Bike is a beautiful electric three-wheel bike, presenting a sleek modern design with curved details that give it space age-inspired look. The equipped fat tires and large disc brakes give it a sporty appeal.
Experience comfort in your commute. Ride in comfort with the large oversized seat with a very supportive low-rise backrest. The throttle and pedal-assist controls are simplified for an easier learning curve. The level 5 assist (max) means that the bike will move forward with thumb throttle alone, without the use of pedals. The lower assist levels engage the motor as you pedal for easier pedaling. Choose to fully pedal without electric power with the level 1 assist (lowest).
Durable and Fun to Ride.
The EMOJO Caddy Pro Fat Tire Electric Trike has a thick aluminum 6061 frame that is strong and will not rust, unlike steel frames. The bike has a front fork suspension that softens bumps and also improves ride handling.
The frame has spacious front and rear metal cargo baskets so you can carry large items such as groceries, bulky items, and bags. You can also now carry pets with you. Having an electric bike makes life easier and convenient. It is the best electric bike for commuting and utility purposes, so buy the EMOJO Caddy Pro Fat Tire Electric Trike here at Electric Bike Paradise now!
Features:
- Aluminum frame - durable & robust
- Pedal Assist (5 Levels) & Throttle
- Top Speed Of 20 MPH!
- Travel up to 35 miles on a single charge.
- Hydraulic Brakes
- Front Suspension
- 7 Speed Gearing
- Comfortable Oversized Seat with Backrest
- LCD Display
- Front and Rear Lights
Specifications
| MODEL | EMOJO Caddy PRO Electric Trike |
| Motor type | DC Brushless |
| Motor power | 500 W |
| Rated Voltage | 48 V |
| Maximum speed | 20 MPH |
| Battery range | 35 Miles |
| Battery charging time | 4 - 6 hours |
| Battery type | TFL Lithium-Ion |
| Battery capacity | 48V/15Ah |
| Frame | Aluminum alloy - Rigid |
| Max. user weight | 320 lbs |
| Bike Weight (with battery) | 70 lbs |
| Transmission type | 7-Speed |
| Front brake type | Hydraulic Tektro-Disc |
| Rear brake type | Hydraulic Tektro-Disc |
| Front Tire Size | 4.0 x R24" Kenda |
| Rear Tire Size x2 | 4.0 x R20" Kenda |
| Dimensions (inches) | 78.5 L x 29.8 W x 47.6 H |
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Order Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Emojo Fat Tire Electric Trikes. Sign up today and get 5% off!
Electric Bike Paradise is your number one source for Electric Bikes, Electric Scooters, Electric Skateboards, Mobility Scooters and Electric Wheelchairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about electric bikes, read our Electric Bike Buying Guide. Call us to order at (800) 590-2738 Monday-Friday 8am-8pm EST.
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Shipping Cost
We offer free shipping on all of our products everywhere within the lower 48 states!
Shipping Time
In-stock items typically ship within 3 business days once the order is placed. Delivery time varies depending on your shipping address. Please check out the following map for estimates.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
- Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
- Please request a Return and Exchange Authorization. (contact EMOJO Support for a REA form at info@emojobike.com ). Once the Return and Exchange Authorization is issued, we will email you an RAM number and return instructions. You must have the RAM number when shipping back returned electric bike.
- Ship-back charge:
a. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
b. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
- The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
- Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
- Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge if the order has not been physically shipped and if the reason is due to unavailability of the product. But if your reason of cancellation is due to sudden change of mind or personal reasons, then you will be charged the 5% cancellation fee. We must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Fri 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
Returns are only allowed within 7 natural days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages.
If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%.
For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).
Once the return and exchange authorization is issued we will email you a RAM number and return instructions. You must have the REA number when shipping back the returned unit.
To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.
The warranty is limited to the terms listed below:
- Frame, Suspension, Motor: 1 year for parts. 3 months for labor.
- Controller, Charger: 1 year for parts.
- Battery: Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
- General: The bicycle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
- Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.
If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
Always follow care and preventive maintenance procedures.
Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.
The warranty will be voided by any of the following circumstances:
- Failure to follow all directions or recommendations listed in the user manual.
- Cycling collision, accident or vehicle damage caused by careless parking
- Acts in violation of laws
- Never registered your ebike
- DIY repairs on electronics
- Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
- If the bicycle is used as rental unit
- Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
- Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
- Overloading beyond recommended capacity .
- Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
- If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
- If vehicle is used in competitions or racing.
- If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
- Use of other components not approved by the manufacturer.
- Damages resulted from improper care and handling.
Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.
Questions & Answers
Ask a Question-
Does this trike come assembled?
Hi. This trike will not come fully assembled. You will just need to attach the wheels and basket.
-
Does it come assembled? I'm a senior and won't be able to do it.
Hi,
yes its assembled. If theres something you need to put its the chair. Its clip on. Its easy.
Mike
The crank was defective and the bike could not be uses, received a new crank
on 5/12. Informed support that I would have to take the bike to a shop to have the original crank removed due to I do not have a crank puller and that a puller would cost $20. Your employed indicated they would take care of it and not to worry. I did not receive a crank puller with the replacement, I inform him the bike was under warranty I should no have to pay for the puller or having to take the bike to a shop. Not very happy with the results, and would appreciate I be reimbursed for my out of pocket cost.
Overall a well made trike. An eye catcher.
Cons: The instruction manual is for the caddy so you’re on your own for the Pro upgrades. Should have provided inserts for the changes. Only real disappointment is the performance in loose sand. Front wheel drive just doesn’t do it as shown in their video. Trike would also be improved with pedal forward design.
Had to wait a while for the final delivery but my wife is extremely happy with the product. It is well-made and works well. She still has to learn how to use all of the modes correctly, but is now able to comfortably ride it safely around our housing area. Still need to go on our first long ride, but waiting for the weather to cool a little first!
Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike
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Our Customers Love Us
from 4254 reviewsStan really likes his scooter. BUT he tried to call you numerous times. He gets transferred and put on hold, then disconnected. He wants to purchase pneumatic tires. How do we do this?
I ordered a bike for work purposes and the box 📦came ripped open, I contacted ELECTRIC bike PARADISE about this and how a screw to the handlebar was missing as well as the BATTERY and phone Mount but they act like I did something wrong. Now all I wanted to do was exchange the bike for a different bike and they keep giving me the run around. I just want to say thanks I lost my fucking job!!!!!
Love my bike. It's very comfortable and I have had many compliments on it as it looks amazing. Easy to assemble but find the u-tube instructions as the manual is not much use. I also bought saddle baskets for it and a front basket. I can ride to town and pick up groceries no problem. Love it Love it!
The kids are having a great time on the drifter. I might just buy an e bike for myself.
I had an issue that happened during shipping that caused a part to get damaged. I was able to determine the problem, told the customer service what I found and received the replacement parts in 2 days. They care about their customers. Will buy from them again and have already told many others of their service.
It's a good scooter! We haven't had any problems with it it's been working great!
I’ve had mine for 4 years and has worked great. I have mine broke down and placed in the trunk of a Ford Fiesta car ..easy to assemble and disassemble great product! The battery working great so far!
Love this mobility scooter - very well manufactured. Unfortunately, the person I purchased this for passed before she could use it and I donated it to the hospice store. I hope someone is able to enjoy it. It should serve them well for many years.
Very fast efficient delivery. Easy to assemble (my teenage grandson did it for me). I had used a borrowed scooter (older model) for several months, and this one is even better.
This is a well-built scooter. I bought it for my elderly mother. She likes it a lot. It moves along smoothly and quietly. I can disassemble it and put it in the car in less than a minute. It came well packaged in a large box. I had no trouble putting it together out of the box. However, if you are frail or not very strong, I would recommend having somebody help you.
My husband got to where he could not walk at all, and this was a God Send for him, and now I have
Lost him, but I will use it for myself.
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