EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooter S19+
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EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooters S19+
Enjoy True Mobility for a More Active, Fulfilling Lifestyle!
Do you want the best mobility scooter on the market so you can do things that you can’t accomplish due to a disability? Need something that is safe, stable, and comfortable? Having a compact mobility scooter can mean a lot if you are doing a lot of things things inside and outside the house. However, you still want something that is comfortable to ride — introducing the EV Rider Transport Plus Folding Mobility Scooter, featuring a sleek four-wheel design with a unique compact, folding frame. This mobility scooter features a powerful motor and a frame designed for mobility. The weight capacity is 250 lbs. and is recommended for the elderly and individuals with physical impairment due to paralysis, spinal cord injuries, physical injuries, neurological conditions, stroke, or other conditions.
Travel-Smart Features Designed so You Can Do Things Now!
The EV Rider Transport Plus Folding Mobility Scooter has features made for travel. It only measures 31” inches long and 19” inches wide, so it is a small vehicle ideal for indoors and travelling with crowds. This compact scooter features a comfortable, fully-upholstered seat and a large tiller that makes it very easy to control when riding through crowds or tight spaces. You can still use it comfortably outdoors.
The scooter has a classic, low-riding frame with a four-wheel design that works well indoors and outdoors. The frame is designed to be readily foldable, so you can easily transport it in the car or public transport. This scooter only weighs 70 lbs., so it is ultralight and very easy to drive and turn around.
Avoid Harm from Cheap Mobility Scooters.
More often than not, surplus or cheaply made devices are not reliable nor safe. They are not designed for sustained use due to having poorly-made electronics. Some cheap models lack even basic safety features. If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use.
You use a properly-designed scooter to achieve more mobility. Only choose models that have years of presence in the market and have certifications. You depend on your life on these devices, so choose only the best.
Achieve More and Do More with EV Rider!
Studies show that most users of mobility vehicles experience a higher degree of mobility, plus improved self-confidence and improved quality of life. Power wheelchairs and mobility scooters help facilitate social interaction since they make users more independent, more capable of doing desired activities. Users report better participation in self-care, productivity, and leisurely activities--things that are sometimes unthinkable when they were using ordinary wheelchairs.
EV Rider has been in the business since 1996, but our history of designing, distribution, and technical support of battery operated vehicles actually span over 30 years. We started from the bottom and worked all the way up. We are proud to offer powerful, functional, and carefully designed mobility solutions. Today, we are offering a complete line of mobility devices for kids, seniors, and disabled persons. Happy motoring and enjoy your EV Rider mobility experience!
- The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It features a very compact design with four wheels, making it more mobile and better to use in crowded places compared to its counterparts. This scooter is best to use in shopping in markets or grocery stores. Use it in airports, offices, or malls without a hitch.
- The scooter packs a powerful 270-watt, 4-pole DC motor. It has a lot more power than most compact mobility scooters models, so you can safely use it going on rugged places where other mobility scooters cannot go.
- This compact scooter features a sleek, modern look and a faux leather-upholstered fish-on seat. It has a smooth and somewhat sporty design that stands out.
- Have the freedom to go anywhere. This mobility scooter can travel up to 12 miles (20 km) on a single charge so that you can use it throughout the travel. The unit is powered by two units of 12-volt batteries with a total capacity of 12 Ah.
- The top speed is 4 miles per hour (6.5 kilometers per hour), which is ideal for indoor and curb travel. The scooter can climb slopes up to 8 degrees in angle.
- Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning. There is a dedicated lever for free-wheeling function.
- Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning.
- Fit for everyday use. The scooter has durable solid rubber tires and a space on the footwell for handbags, books, and other small items.
- Durable and ingeniously designed to serve your daily mobility needs. It has a small footprint and safety features, making the EV Rider Transport Plus is recommended for elderly, adults, and people with disabilities.
Feel More Capable and Enjoy Travel Once More!
The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It is a very capable, compact vehicle with a foldable frame and convenient features that make driving easier. It has a small footprint ideal for traversing grocery aisles or footpaths, and travelling in crowds. Have no worries traversing inclines as it can drive up slopes up to 6-degrees in angle.
The scooter also sports a fully-upholstered seat that is supportive and comfortable. Note that the scooter has a 250 lb. weight capacity, so you can ride it and carry your luggage along. It has a spacious footwell for more comfort.
Perfect Dimensions.
The EV Rider Transport Plus Folding Mobility Scooter measures 31” inch L x 19” inch W x 18” inch H and weighs 70 lbs. with lead-acid batteries. The model with lithium batteries only weighs 60 lbs. The front tires measure 7” inches while the rear drive tires measure 8” inches in diameter. The scooter is equipped with solid rubber tires.
The mobility scooter has two units of 12-volt batteries with a total capacity of 12 Ah. There is also a 2-ampere battery charger included.
Travel Lightly with Its Unique Folding Design.
This EV Rider Transport Plus Folding Mobility Scooter features a very compact frame that folds into an even more compact form. The scooter is very light, so you can fold and put in the car or carry on the bus. The frame is also easy to disassemble in a snap.
Now you can simply put the scooter in the car, drive to your destination, and use it there. The folding and disassembling design of the scooter is designed to give you mobility anywhere.
Designed with Essential Safety Features.
The EV Rider Transport Plus Folding Mobility Scooter is equipped with safety features so you can ride it without worrying about anything. The scooter has equipped electromagnetic brakes that stops reliably. For added protection, the scooter is equipped with anti-roll rear casters that are bolted on the frame.
The scooter is powered by two 12-volt sealed lead acid batteries that require no maintenance throughout its life. There is an onboard self-diagnostic system and lights that let you know if there are problems in the unit. Having a mobility scooter lets you do your desired activities and be more independent. It is the best mobility scooter for rough terrain and outdoor adventures, so buy the EV Rider Transport Plus Folding Mobility Scooter now!
Product Manual
Specifications:
- Overall Length: 36"
- Overall Width: 21"
- Overall Height (at Maximum Tiller Height): 37 ½"
- Overall Height - at Minimum Tiller Height: 31"
- Legroom - Floorboard Length x Width: 19" x 13"
- Deck Height - Floorboard to Floor: 6.5"
- Ground Clearance: 2.4"
- Turning Radius: 32.3"
- Folded Overall Length: 31"
- Folded Overall Width: 19"
- Folded Overall Height: 18"
- Weight with Std. 12V12Ah Batteries: 70 lb
- Weight with Opt. 112V11.5Ah Li-Ion Batteries: 60 lb
- Weight without Batteries: 46 lb
- Seat Type: Folding backrest, ABS plastic with high-density foam cushion
- Seat - Width & Depth & Height: 16" x 13½" x 13½"
- Seat - Cushion Thickness: 1"
- Seat Height - Cushion to Deck: 14"
- Seat Height - Cushion to Floor: 20.5"
- Tire Type: Solid rubber front and rear
- Rim Type Rear: Cast Aluminum
- Rim Type Front: ABS Plastic
- Tire Width Front: 1.6"
- Battery Type & Power : Std. Two 12V12Ah SLA; Optional 24V11.5Ah Li-Ion Battery Pack
- Brake System: Electromagnetic Brake
- Climbing Angle - Maximum Recommended: 6 degrees
- Charger Type: 2 Amp, 110/240 Volt SLA Charger; 2.5Amp,110/240 Volt, Li-ION Charger
- Charging Time: 4 - 6 hours
- Controller: S-Drive 45 Amp
- Driving Range: 10 - 15 miles
- Load Capacity: 250 lbs (115 kgs)
- Motor & Drive Location: 4-pole, 270 Watt, Rear-Wheel Drive
- Speed - Maximum: 4 mph
- Colors: Metallic Blue, Burgundy, Copper and Plum
- Tiller Type: Height Adjustable
- Throttle Control Type: Digital Wig-Wag
- Anti-Tipper Wheels-Rear: Standard
Battery Documents To Print and Give To Your Airline and TSA.
EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooters S19+
Enjoy True Mobility for a More Active, Fulfilling Lifestyle!
Do you want the best mobility scooter on the market so you can do things that you can’t accomplish due to a disability? Need something that is safe, stable, and comfortable? Having a compact mobility scooter can mean a lot if you are doing a lot of things things inside and outside the house. However, you still want something that is comfortable to ride — introducing the EV Rider Transport Plus Folding Mobility Scooter, featuring a sleek four-wheel design with a unique compact, folding frame. This mobility scooter features a powerful motor and a frame designed for mobility. The weight capacity is 250 lbs. and is recommended for the elderly and individuals with physical impairment due to paralysis, spinal cord injuries, physical injuries, neurological conditions, stroke, or other conditions.
Travel-Smart Features Designed so You Can Do Things Now!
The EV Rider Transport Plus Folding Mobility Scooter has features made for travel. It only measures 31” inches long and 19” inches wide, so it is a small vehicle ideal for indoors and travelling with crowds. This compact scooter features a comfortable, fully-upholstered seat and a large tiller that makes it very easy to control when riding through crowds or tight spaces. You can still use it comfortably outdoors.
The scooter has a classic, low-riding frame with a four-wheel design that works well indoors and outdoors. The frame is designed to be readily foldable, so you can easily transport it in the car or public transport. This scooter only weighs 70 lbs., so it is ultralight and very easy to drive and turn around.
Avoid Harm from Cheap Mobility Scooters.
More often than not, surplus or cheaply made devices are not reliable nor safe. They are not designed for sustained use due to having poorly-made electronics. Some cheap models lack even basic safety features. If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use.
You use a properly-designed scooter to achieve more mobility. Only choose models that have years of presence in the market and have certifications. You depend on your life on these devices, so choose only the best.
Achieve More and Do More with EV Rider!
Studies show that most users of mobility vehicles experience a higher degree of mobility, plus improved self-confidence and improved quality of life. Power wheelchairs and mobility scooters help facilitate social interaction since they make users more independent, more capable of doing desired activities. Users report better participation in self-care, productivity, and leisurely activities--things that are sometimes unthinkable when they were using ordinary wheelchairs.
EV Rider has been in the business since 1996, but our history of designing, distribution, and technical support of battery operated vehicles actually span over 30 years. We started from the bottom and worked all the way up. We are proud to offer powerful, functional, and carefully designed mobility solutions. Today, we are offering a complete line of mobility devices for kids, seniors, and disabled persons. Happy motoring and enjoy your EV Rider mobility experience!
- The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It features a very compact design with four wheels, making it more mobile and better to use in crowded places compared to its counterparts. This scooter is best to use in shopping in markets or grocery stores. Use it in airports, offices, or malls without a hitch.
- The scooter packs a powerful 270-watt, 4-pole DC motor. It has a lot more power than most compact mobility scooters models, so you can safely use it going on rugged places where other mobility scooters cannot go.
- This compact scooter features a sleek, modern look and a faux leather-upholstered fish-on seat. It has a smooth and somewhat sporty design that stands out.
- Have the freedom to go anywhere. This mobility scooter can travel up to 12 miles (20 km) on a single charge so that you can use it throughout the travel. The unit is powered by two units of 12-volt batteries with a total capacity of 12 Ah.
- The top speed is 4 miles per hour (6.5 kilometers per hour), which is ideal for indoor and curb travel. The scooter can climb slopes up to 8 degrees in angle.
- Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning. There is a dedicated lever for free-wheeling function.
- Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning.
- Fit for everyday use. The scooter has durable solid rubber tires and a space on the footwell for handbags, books, and other small items.
- Durable and ingeniously designed to serve your daily mobility needs. It has a small footprint and safety features, making the EV Rider Transport Plus is recommended for elderly, adults, and people with disabilities.
Feel More Capable and Enjoy Travel Once More!
The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It is a very capable, compact vehicle with a foldable frame and convenient features that make driving easier. It has a small footprint ideal for traversing grocery aisles or footpaths, and travelling in crowds. Have no worries traversing inclines as it can drive up slopes up to 6-degrees in angle.
The scooter also sports a fully-upholstered seat that is supportive and comfortable. Note that the scooter has a 250 lb. weight capacity, so you can ride it and carry your luggage along. It has a spacious footwell for more comfort.
Perfect Dimensions.
The EV Rider Transport Plus Folding Mobility Scooter measures 31” inch L x 19” inch W x 18” inch H and weighs 70 lbs. with lead-acid batteries. The model with lithium batteries only weighs 60 lbs. The front tires measure 7” inches while the rear drive tires measure 8” inches in diameter. The scooter is equipped with solid rubber tires.
The mobility scooter has two units of 12-volt batteries with a total capacity of 12 Ah. There is also a 2-ampere battery charger included.
Travel Lightly with Its Unique Folding Design.
This EV Rider Transport Plus Folding Mobility Scooter features a very compact frame that folds into an even more compact form. The scooter is very light, so you can fold and put in the car or carry on the bus. The frame is also easy to disassemble in a snap.
Now you can simply put the scooter in the car, drive to your destination, and use it there. The folding and disassembling design of the scooter is designed to give you mobility anywhere.
Designed with Essential Safety Features.
The EV Rider Transport Plus Folding Mobility Scooter is equipped with safety features so you can ride it without worrying about anything. The scooter has equipped electromagnetic brakes that stops reliably. For added protection, the scooter is equipped with anti-roll rear casters that are bolted on the frame.
The scooter is powered by two 12-volt sealed lead acid batteries that require no maintenance throughout its life. There is an onboard self-diagnostic system and lights that let you know if there are problems in the unit. Having a mobility scooter lets you do your desired activities and be more independent. It is the best mobility scooter for rough terrain and outdoor adventures, so buy the EV Rider Transport Plus Folding Mobility Scooter now!
Product Manual
Specifications:
- Overall Length: 36"
- Overall Width: 21"
- Overall Height (at Maximum Tiller Height): 37 ½"
- Overall Height - at Minimum Tiller Height: 31"
- Legroom - Floorboard Length x Width: 19" x 13"
- Deck Height - Floorboard to Floor: 6.5"
- Ground Clearance: 2.4"
- Turning Radius: 32.3"
- Folded Overall Length: 31"
- Folded Overall Width: 19"
- Folded Overall Height: 18"
- Weight with Std. 12V12Ah Batteries: 70 lb
- Weight with Opt. 112V11.5Ah Li-Ion Batteries: 60 lb
- Weight without Batteries: 46 lb
- Seat Type: Folding backrest, ABS plastic with high-density foam cushion
- Seat - Width & Depth & Height: 16" x 13½" x 13½"
- Seat - Cushion Thickness: 1"
- Seat Height - Cushion to Deck: 14"
- Seat Height - Cushion to Floor: 20.5"
- Tire Type: Solid rubber front and rear
- Rim Type Rear: Cast Aluminum
- Rim Type Front: ABS Plastic
- Tire Width Front: 1.6"
- Battery Type & Power : Std. Two 12V12Ah SLA; Optional 24V11.5Ah Li-Ion Battery Pack
- Brake System: Electromagnetic Brake
- Climbing Angle - Maximum Recommended: 6 degrees
- Charger Type: 2 Amp, 110/240 Volt SLA Charger; 2.5Amp,110/240 Volt, Li-ION Charger
- Charging Time: 4 - 6 hours
- Controller: S-Drive 45 Amp
- Driving Range: 10 - 15 miles
- Load Capacity: 250 lbs (115 kgs)
- Motor & Drive Location: 4-pole, 270 Watt, Rear-Wheel Drive
- Speed - Maximum: 4 mph
- Colors: Metallic Blue, Burgundy, Copper and Plum
- Tiller Type: Height Adjustable
- Throttle Control Type: Digital Wig-Wag
- Anti-Tipper Wheels-Rear: Standard
Battery Documents To Print and Give To Your Airline and TSA.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Electric Bike Paradise Shipping time Delivery Info Policy By Brands
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
Shipping for items qualifying for free shipping will be deducted from remaining credit of eligible refund item.
Dealers & end-users must call EV Rider Tech Support and obtain a Return Manufacturer’s Authorization Number (RMA #).
Do not return units or parts without an RMA #. Returned units or parts with out a proper RMA number will be refused or returned at the shipper’s expense.
Credits will be granted upon inspection of the returned product(s).
Custom orders and assembly fees if applicable, are non-refundable.
Dealers may offer a return policy in addition to the basic EV Rider Return Policy.
Units and Parts must be returned within 30 days from date of purchase and with an authorized RMA #.
If the part or unit is shipped back to EV Rider by the dealer or end-user:
- The Customer (dealer or end-user) is responsible for shipping parts or products back to EV Rider at his/her own expense.
- The product must be packaged carefully and clearly marked with an RMA # so that a credit can be processed accurately. Improper packaging may cause shipping damage to the product being returned. This will impact the amount of credit to be refunded. All damaged parts or units must be replaced and/or repaired at the sender’s expense.
- Original shipping charges are not refundable. If the product was sent with “free shipping” the original shipping costs will also be deducted from the refund.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Follow Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about Electric Bikes or Electric Scooters. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sat 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Sat 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sat 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have two options for financing: Paypal and Klarna.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or 
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. In the event replacement parts are sent to a customer or dealer, EV Rider may require any damaged or defective parts to be returned to EV Rider. Parts not returned to EV Rider will be billed to the customer or dealer.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s mobility.
- Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooters S19+
Enjoy True Mobility for a More Active, Fulfilling Lifestyle!
Do you want the best mobility scooter on the market so you can do things that you can’t accomplish due to a disability? Need something that is safe, stable, and comfortable? Having a compact mobility scooter can mean a lot if you are doing a lot of things things inside and outside the house. However, you still want something that is comfortable to ride — introducing the EV Rider Transport Plus Folding Mobility Scooter, featuring a sleek four-wheel design with a unique compact, folding frame. This mobility scooter features a powerful motor and a frame designed for mobility. The weight capacity is 250 lbs. and is recommended for the elderly and individuals with physical impairment due to paralysis, spinal cord injuries, physical injuries, neurological conditions, stroke, or other conditions.
Travel-Smart Features Designed so You Can Do Things Now!
The EV Rider Transport Plus Folding Mobility Scooter has features made for travel. It only measures 31” inches long and 19” inches wide, so it is a small vehicle ideal for indoors and travelling with crowds. This compact scooter features a comfortable, fully-upholstered seat and a large tiller that makes it very easy to control when riding through crowds or tight spaces. You can still use it comfortably outdoors.
The scooter has a classic, low-riding frame with a four-wheel design that works well indoors and outdoors. The frame is designed to be readily foldable, so you can easily transport it in the car or public transport. This scooter only weighs 70 lbs., so it is ultralight and very easy to drive and turn around.
Avoid Harm from Cheap Mobility Scooters.
More often than not, surplus or cheaply made devices are not reliable nor safe. They are not designed for sustained use due to having poorly-made electronics. Some cheap models lack even basic safety features. If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use.
You use a properly-designed scooter to achieve more mobility. Only choose models that have years of presence in the market and have certifications. You depend on your life on these devices, so choose only the best.
Achieve More and Do More with EV Rider!
Studies show that most users of mobility vehicles experience a higher degree of mobility, plus improved self-confidence and improved quality of life. Power wheelchairs and mobility scooters help facilitate social interaction since they make users more independent, more capable of doing desired activities. Users report better participation in self-care, productivity, and leisurely activities--things that are sometimes unthinkable when they were using ordinary wheelchairs.
EV Rider has been in the business since 1996, but our history of designing, distribution, and technical support of battery operated vehicles actually span over 30 years. We started from the bottom and worked all the way up. We are proud to offer powerful, functional, and carefully designed mobility solutions. Today, we are offering a complete line of mobility devices for kids, seniors, and disabled persons. Happy motoring and enjoy your EV Rider mobility experience!
- The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It features a very compact design with four wheels, making it more mobile and better to use in crowded places compared to its counterparts. This scooter is best to use in shopping in markets or grocery stores. Use it in airports, offices, or malls without a hitch.
- The scooter packs a powerful 270-watt, 4-pole DC motor. It has a lot more power than most compact mobility scooters models, so you can safely use it going on rugged places where other mobility scooters cannot go.
- This compact scooter features a sleek, modern look and a faux leather-upholstered fish-on seat. It has a smooth and somewhat sporty design that stands out.
- Have the freedom to go anywhere. This mobility scooter can travel up to 12 miles (20 km) on a single charge so that you can use it throughout the travel. The unit is powered by two units of 12-volt batteries with a total capacity of 12 Ah.
- The top speed is 4 miles per hour (6.5 kilometers per hour), which is ideal for indoor and curb travel. The scooter can climb slopes up to 8 degrees in angle.
- Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning. There is a dedicated lever for free-wheeling function.
- Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning.
- Fit for everyday use. The scooter has durable solid rubber tires and a space on the footwell for handbags, books, and other small items.
- Durable and ingeniously designed to serve your daily mobility needs. It has a small footprint and safety features, making the EV Rider Transport Plus is recommended for elderly, adults, and people with disabilities.
Feel More Capable and Enjoy Travel Once More!
The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It is a very capable, compact vehicle with a foldable frame and convenient features that make driving easier. It has a small footprint ideal for traversing grocery aisles or footpaths, and travelling in crowds. Have no worries traversing inclines as it can drive up slopes up to 6-degrees in angle.
The scooter also sports a fully-upholstered seat that is supportive and comfortable. Note that the scooter has a 250 lb. weight capacity, so you can ride it and carry your luggage along. It has a spacious footwell for more comfort.
Perfect Dimensions.
The EV Rider Transport Plus Folding Mobility Scooter measures 31” inch L x 19” inch W x 18” inch H and weighs 70 lbs. with lead-acid batteries. The model with lithium batteries only weighs 60 lbs. The front tires measure 7” inches while the rear drive tires measure 8” inches in diameter. The scooter is equipped with solid rubber tires.
The mobility scooter has two units of 12-volt batteries with a total capacity of 12 Ah. There is also a 2-ampere battery charger included.
Travel Lightly with Its Unique Folding Design.
This EV Rider Transport Plus Folding Mobility Scooter features a very compact frame that folds into an even more compact form. The scooter is very light, so you can fold and put in the car or carry on the bus. The frame is also easy to disassemble in a snap.
Now you can simply put the scooter in the car, drive to your destination, and use it there. The folding and disassembling design of the scooter is designed to give you mobility anywhere.
Designed with Essential Safety Features.
The EV Rider Transport Plus Folding Mobility Scooter is equipped with safety features so you can ride it without worrying about anything. The scooter has equipped electromagnetic brakes that stops reliably. For added protection, the scooter is equipped with anti-roll rear casters that are bolted on the frame.
The scooter is powered by two 12-volt sealed lead acid batteries that require no maintenance throughout its life. There is an onboard self-diagnostic system and lights that let you know if there are problems in the unit. Having a mobility scooter lets you do your desired activities and be more independent. It is the best mobility scooter for rough terrain and outdoor adventures, so buy the EV Rider Transport Plus Folding Mobility Scooter now!
Product Manual
Specifications:
- Overall Length: 36"
- Overall Width: 21"
- Overall Height (at Maximum Tiller Height): 37 ½"
- Overall Height - at Minimum Tiller Height: 31"
- Legroom - Floorboard Length x Width: 19" x 13"
- Deck Height - Floorboard to Floor: 6.5"
- Ground Clearance: 2.4"
- Turning Radius: 32.3"
- Folded Overall Length: 31"
- Folded Overall Width: 19"
- Folded Overall Height: 18"
- Weight with Std. 12V12Ah Batteries: 70 lb
- Weight with Opt. 112V11.5Ah Li-Ion Batteries: 60 lb
- Weight without Batteries: 46 lb
- Seat Type: Folding backrest, ABS plastic with high-density foam cushion
- Seat - Width & Depth & Height: 16" x 13½" x 13½"
- Seat - Cushion Thickness: 1"
- Seat Height - Cushion to Deck: 14"
- Seat Height - Cushion to Floor: 20.5"
- Tire Type: Solid rubber front and rear
- Rim Type Rear: Cast Aluminum
- Rim Type Front: ABS Plastic
- Tire Width Front: 1.6"
- Battery Type & Power : Std. Two 12V12Ah SLA; Optional 24V11.5Ah Li-Ion Battery Pack
- Brake System: Electromagnetic Brake
- Climbing Angle - Maximum Recommended: 6 degrees
- Charger Type: 2 Amp, 110/240 Volt SLA Charger; 2.5Amp,110/240 Volt, Li-ION Charger
- Charging Time: 4 - 6 hours
- Controller: S-Drive 45 Amp
- Driving Range: 10 - 15 miles
- Load Capacity: 250 lbs (115 kgs)
- Motor & Drive Location: 4-pole, 270 Watt, Rear-Wheel Drive
- Speed - Maximum: 4 mph
- Colors: Metallic Blue, Burgundy, Copper and Plum
- Tiller Type: Height Adjustable
- Throttle Control Type: Digital Wig-Wag
- Anti-Tipper Wheels-Rear: Standard
Battery Documents To Print and Give To Your Airline and TSA.
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.
Electric Bike Paradise Shipping time Delivery Info Policy By Brands
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
Shipping for items qualifying for free shipping will be deducted from remaining credit of eligible refund item.
Dealers & end-users must call EV Rider Tech Support and obtain a Return Manufacturer’s Authorization Number (RMA #).
Do not return units or parts without an RMA #. Returned units or parts with out a proper RMA number will be refused or returned at the shipper’s expense.
Credits will be granted upon inspection of the returned product(s).
Custom orders and assembly fees if applicable, are non-refundable.
Dealers may offer a return policy in addition to the basic EV Rider Return Policy.
Units and Parts must be returned within 30 days from date of purchase and with an authorized RMA #.
If the part or unit is shipped back to EV Rider by the dealer or end-user:
- The Customer (dealer or end-user) is responsible for shipping parts or products back to EV Rider at his/her own expense.
- The product must be packaged carefully and clearly marked with an RMA # so that a credit can be processed accurately. Improper packaging may cause shipping damage to the product being returned. This will impact the amount of credit to be refunded. All damaged parts or units must be replaced and/or repaired at the sender’s expense.
- Original shipping charges are not refundable. If the product was sent with “free shipping” the original shipping costs will also be deducted from the refund.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Follow Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about Electric Bikes or Electric Scooters. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sat 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Sat 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sat 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have two options for financing: Paypal and Klarna.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. In the event replacement parts are sent to a customer or dealer, EV Rider may require any damaged or defective parts to be returned to EV Rider. Parts not returned to EV Rider will be billed to the customer or dealer.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s mobility.
- Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
Excellent product. Easy to move. This has really opened up the world for my wife. We've tried it on hills and it did unexpectedly well. I can't say enough good things about getting it from ElectricBikeParadise.com. They were wonderful in guiding us, answering questions, and making suggestions.
Just received my scooter 3 days ago from ElectricBikeParadise.com and I love it, rides smoothly allows me to use path behind my condo to market basket without taking my car to pick up a few things every couple of days. Also I have a beach home across the the street and down a little way I can use my scooter without having to get a ride in the car. Came as scheduled, thank s to ElectricBikeParadise.com as it was like an expedited shipping! My business with this seller is worth every penny spent to me.
Wife loves it; small and light enough for me to physically lift and lower; had to turn her speed dial down a notch or two so that it didn't get away from her. We have used it to get around three malls and Fort Bend County Fairgrounds. Fits into the back of my Honda Fit hatchback easily when folded with the rear seats of the Fit up!
EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooter S19+
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from 3627 reviewsI got my 1st bike 60 years ago and have been riding one ever since. This is the best one yet and I want to ride it every day. It’s very well made and will surely last me the rest of my life. I have zero regrets about buying this bike!
jmf022654@gmail.com
Good dependable transportation !! Recommend this Ebike !!
Love my new bike. I ride it to school almost every day. I am a substitute teacher and the kids and even the other teachers admire my bike. They also love my American eagle helmet. I sent in my video but have not received my gift card code. Can someone follow up?
My son absolutely loves this bike! Its been great. Only thing that wish was different was the battery but still great!
I have so far ridden about 80 miles on the bike. Mostly on hilly roads where I live. By hilly, I mean some quite steep hills (about 11-12% gradient) that can run for about 1 mile at a time. First impression when I unboxed it, was that, this bike is well built. For the price, it comes with reasonably good components. There aren't many ebikes that come with hydraulic disc brakes, wired front and back lights, decent 8 speed shimano Altus derailleur and shifter. It actually comes with an 8 speed cassette! Folding stem latch is very well designed. The battery in my bike is unbranded. So far it is holding charge quite well. The key, does not do anything other than lock the battery inside the top tube housing. It does NOT turn the battery ON or OFF! This bike weighs 55-56lb. I also have to say, the user manual is quite sparse with information. I still do not know how or if at all it is possible to reset the trip meter! The display screen is large and well lit even in bright sunlight. The display also allows making changes to the settings, such as how many pedal assist levels or even what percentage of pedal assist with each level. There are also 3 separate modes of ride, Eco, Normal and Sport. In Sport mode at highest pedal assist on flat roads, I have easily reached 28 to 30 mph, without much effort! One great feature is the ipas that allows one to charge the battery, either through pedaling hard or going downhill both at speeds above 13mph! I have done a 10-12 mile loop rides with a total of about 1500ft climb and by the time I got back I still had 76% left in the battery. Admittedly, I did a reasonable amount of work. Pedal assist allowed me to climb an 11% gradient hill at 10 mph which for me is quite fast. This bike, rides really smoothly and well. Seating position is well adjustable and comfortable. The front suspension is very useful and can be locked if need be. Shifting gears is crisp and precise (so far). Besides scant user guide / instructions, I had trouble with level 1 pedal assist where the motor tended to cut out intermittently. Once I changed to higher levels it was nice and smooth. I have to also note that both Jordan at Electric Bike Paradise and folks at the factory were extremely helpful and responsive to help identify the cause of the problem. They shipped me a new controller and walked me through the change with a couple of email changes. Changing the controller was quite easy and took me about 45 min to sort out the cables and plugs. Since the controller change, the bike is even better than when I first received it. The level 1 assist problem has gone away. The bike is a lot more responsive. I actually get up to 900W of assist on level 3 going up hill. I also believe the ipas is working more efficiently now with the new controller. I really like this bike. It rides well, pedal assist is truly useful. Ipas is an excellent feature. I also belive that one can get much more from this bike on less hilly terrains, which I plan to try in the coming days. Despite some of the minor points I noted above, this ebike is definitely 5 Star. It does everything I had anticipated, of course now with the new controller.
One last note: Electric Bike Paradise sent me 2 gifts through Amazon, a nice sturdy U-lock and a phone holder!
The weather in MI has been to cold for me. I have only rode a little over ten miles. So far bike has performed well. It took me some time to get use to the power but I did get it up to 25mph in a middle gear and it's battery power indicator hasn't dropped one notch.
My first E Bike and it works very good, I take it to the store , doctors , all are pretty close to my home, Green Bike hasn’t disappointed - it’s comfy and fast !!!! Plenty of power
Love this bike! It’s a perfect size and looks like a hybrid bike. Perfect for my teens!
I love this bike. I will be using it to get to work and home.....soo excited!!!
Luckily, I only live 3 miles from work. I can make it two days before I charge the battery. The throttle works very well and the pedal assist is great. The breaks are impressive!
We have been very happy with this purchase. It's saved gas and will pay for itself in a few months. Will probably end up purchasing a second one next year so that we can ride together.
This bike is a work of art. The construction is flawless. Each weld is beautiful The materials used are top-shelf. With front and rear shocks, the ride is smooth. I love this thing.
This bike is amazing. Love it. I have recommended this amazing bike to friends and family. They do like the bike. Came 3 days early as well.
We have been corresponding with customer service for several days. The bike quit working and is under warranty. I can’t get any information except what it might be. They told me a bike repair shop could tell
Me for sure. There aren’t any shops near us. I’m getting very frustrated!
I ordered this bike for my adult son for his birthday, he has wanted one for a while. He said it was very easy to assemble and uses it to commute to his work (now that it is warmer here in NY). He has also taken it to the state parks to ride and tows his kids behind him in a bike cart. He loves it so much that he bought another one for his wife whose has asthma and had trouble taking long bike rides and now is enjoying riding all over town and the state park.
The bike came almost completely set up and with a battery! For that price, you cannot beat it. Easy to put together and it comes with all of the tools!
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