GoPowerBike GoCruiser 750W 48V/10Ah Folding Fat Tire Electric Bike B303BLK
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GoPowerBike GoCruiser 750W 48V/10 Ah Folding Fat Tire Electric Bike
A High-Performance Electric Folding Bike for Daily Adventures!
Have a powerful ride for daily commuting and fun outdoor adventures with the GoPowerBike GoCruiser Folding Fat Tire Electric Bike, featuring a powerful motor, a front fork suspension and dual disc brakes to navigate off-road paths and paved roads easily. The GoCruiser Fat bike can travel up to 36 miles on a single charge. It has the performance that meets or exceeds those of more expensive models, and it is among the best folding electric bikes you can buy. This fat tire electric bike is perfect for outdoor adventurers, moms and dads going to work, and teenage riders.
Reach distant nature spots and ride down trails with the GoPowerBike GoCruiser Electric Fat Bike, and also use it to cut your commute and go to work or school! This is a compact folding bike that is very easy to ride and great for those who do not mind using smaller bikes. Use it to get to places and do errands. The frame has a mid-fold bike frame with a thick hinge and secured with a clamp with a quick-release mechanism that makes the whole frame stable. It is a well-balanced design with decent off-roading capability.
The GoPowerBike GoCruiser Electric Fat Tire Bike has adequate ‘horsepower’ comparable to more expensive electric bikes that allows it to ride uphill trails or go over harsh terrain. Get to speed quickly with its powerful 48-volt, 750-watt electric hub motor. It is the perfect ride for city commuting, riding on the snow, dirt, or gravel. The motor is installed inside the rear wheel hub, which has the advantages of being mechanically simpler, provides torque directly to the wheels, and protecting the motor from the elements. The GoPowerBike GoCruiser Folding Electric Bike is available in Black color.
If you want a reliable electric bike for daily commuting without breaking the bank, get the GoPowerBike GoCruiser Electric Fat Bike! The bike comes with a throttle and pedal-assist, so you can choose to pedal or travel the road effortlessly. It is a perfect bike for urban and nature adventures. Compared to cars, electric bikes are more convenient for travel and will get you there faster. The city roads are full of surprises like potholes and deadlocked traffic, and you often have to go off-road to cut time in your commute. Therefore, you must have a capable electric bike with top-rated components to deal with those things.
The GoPowerBike GoCruiser Fat Bike can be used in urban and rural areas. It has an incredible range of around 20 to 36 miles, so it is a perfect bike that will not lose charge halfway through your commute. Get around traffic and roam the countryside. Purchase the GoPowerBike GoCruiser Electric Fat Bike here at Electric Bike Paradise!
- Experience fun riding in the city or in the suburbs with the GoPowerBike GoCruiser Folding Electric Bike. It is perfect for adults and anyone who wants a compact electric bike, featuring a set of fat tires and a premium front fork suspension for riding on the road and rugged terrain. Expect the GoCruiser Fat Tire Electric Bike to be capable of riding uphill roads and off-road paths to reach your destination faster. This bike can be used comfortably by urban dwellers, office workers, students, and working folks.
- The GoPowerBike GoCruiser Fat Electric Bike comes with a 48-volt, 750-watt hub motor in the rear wheel that gives it adequate power. This bike can ride over rugged terrain and uphill trails, even on steep grades with loose surfaces. You can safely ride it on sand, snow, rocks, or on the pavement.
- This compact bike comes with a folding frame with a quick-release hinge and folding pedals so you can fold and put the bike in your car and travel with it. You can fold and bring inside your apartment without eating up a lot of space, and also avoid parking fees. It is a practical choice for many commuters.
- The GoPowerBike GoCruiser Folding Bike comes with a front fork suspension for added riding comfort. It is also equipped with front and rear mechanical disc brakes with motor cutoff switches for excellent control. You can use this bike on dirt paths to get to your destination faster.
- This bike has a range of 20 miles (32 kilometers) pure throttle, and up to 36 miles (60 kilometers) on pedal assist, so it has an adequate range to last for a day or two. Just charge and use the bike for your commute, and return without worrying about the battery. It is the perfect daily ride to work or school, and you can use it for errands and for leisure. This model has a 48-volt lithium-ion 10 ah battery pack.
- Enjoy exceptional off-road performance. The GoPowerBike GoCruiser Folding Bike comes with four-inch Kenda all-terrain fat tires and 20-inch rims designed to go over the rough terrain with ease. This electric bike rides very well on hard and soft surfaces, so it is a reliable ride for the daily commute.
- The GoPowerBike GoCruiser Fat Bike features a twist throttle and pedal-assist. The throttle is straightforward to use and allows you to zoom on the road. The pedal assist gives you an easier time pedaling and reaching cruising speeds. There is also the sporty Shimano Tourney seven-speed derailleur for extra torque when riding uphill.
- This fat bike is a gorgeous looking electric bike, featuring a step-through frame with a beautiful solid color scheme. The bike also comes with a bright LED headlight for your safety and improved visibility at night.
- This bike is designed for daily mobility. It is perfect for reaching places and going to work, school, or doing errands, making the GoPowerBike GoCruiser Fat Tire Electric Bike the perfect bike for adventures and mobility.
A Sporty Electric Folding Bike for Exciting City Adventures!
Do you need a reliable electric bike for getting to work or school? If you want a reliable, no-fuss bike for daily commuting, the GoPowerBike GoCruiser Electric Fat Bike is for you. This bike is compact and has a folding frame so you can park and bring it anywhere. Just fold the bike and bring it inside your home, or put in the trunk of your car for distant adventures. The frame has a step-through design for ease of getting on and off the bike. This bike comes with sporty 20-inch all terrain fat tires for grip and comfort on rough roads. The bike also comes with a front fork suspension for comfort and control. The GoCruiser can travel 20 miles on pure throttle, and up to 36 miles on pedal assist so you can go on distant nature adventures and reach scenic places without worrying about the battery.
This bike can be fast when needed. The GoPowerBike GoCruiser Electric Bike comes with a very capable 750-watt hub motor, so expect it to easily ride uphill or ride on dirt paths. The bike also comes with a premium Shimano Tourney seven-speed derailleur that gives you extra power with each stroke. For busy roads, stop on a dime with the mechanical disc brakes with motor cutoff switches.
Perfect Dimensions.
The GoPowerBike GoCruiser Electric Bike is made for riders with a height of 5 feet and higher. The bike has a 6061 aluminum alloy frame, and is equipped with a quick release axle on the front wheel, an LED headlight, and a plush Velo saddle. You will receive a battery charger along with the bike.
Loaded with Modern Tech.
The GoPower GoCruiser Electric Folding Bike is powered by a 48-volt lithium-ion battery pack with a 10 ah capacity. The battery pack is removable, so you can remove it from the bike and bring it inside to charge. The bike charges to full in just four to five hours, so you can charge for an hour or two to extend the range.
See everything you need with the equipped LCD screen that clearly shows the battery level, pedal-assist, and speed. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes.
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Live a Life of Adventure with GoPower Electric Bikes!
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Driving a car in the city can eat up your limited time and cut productivity. Don’t forget the cost of car maintenance, insurance, and gas.
GoPower was founded in 2010 and manufactures well-designed electric bikes for people of all ages and occupations. We believe that electric bikes should be functional and well-fit to serve the everyday needs of riders. To do so, we use water-resistant wiring, have clear labels on the ranges in each bike model, and equipped them with branded components out of the box. Since our bikes are built for durability, you can use them for nature adventures too. Get amazing deals plus tons of freebies when you purchase this GoPowerBike GoCruiser Folding Fat Tire Electric Bike here at Electric Bike Paradise!
Technical Specifications
- Motor: 48V 750 W
- Battery: 48V10ah Lithium Battery
- Charge Time:4 Hours
- Top Speed:20 MPH
- Distance Range: 20 miles (electric only) , 36 miles (pedal assist)
- Display: LCD 48V 5 Level PAS SW900
- Pedal Assist:1-5 PAS
Dimensions
- Bike Weight: 60lbs
- Weight Capacity: 300lbs
- Tires:20 x 4.0 Kenda All Terrain Fat Tires
- Frame Size: 16 "
Shipping
Free Shipping to Lower 48 States!
What is Included with Bike:
- Battery Charger
- Battery
- Owner's Manual
- Warranty Card
Note: The bike comes approximately 90% assembled.
The GoCruiser is an ideal source for all your travels and getaway cruise. Designed to be comfortable and to get on easily, the step thru frame made of a 6061 aluminum alloy is our lowest height model, this e-bike is extremely versatile with different modes to select from such as pedal assist, electric throttle, manual pedal or walk mode. It includes fat tires with a top speed of 20MPH and can go a distance range of 18 miles (electric) or 36 miles (pedal assist) on a single charge.
Order a GoPowerBike GoCruiser 750W 48V/10Ah Folding Fat Tire Electric Bike B303BLK today from ElectricBikeParadise.com Free shipping + free gifts on all of our Folding Fat Tire Electric Bikes. Buy today and get a discount, free shipping, and a free gift!
GoPowerBike GoCruiser 750W 48V/10 Ah Folding Fat Tire Electric Bike
A High-Performance Electric Folding Bike for Daily Adventures!
Have a powerful ride for daily commuting and fun outdoor adventures with the GoPowerBike GoCruiser Folding Fat Tire Electric Bike, featuring a powerful motor, a front fork suspension and dual disc brakes to navigate off-road paths and paved roads easily. The GoCruiser Fat bike can travel up to 36 miles on a single charge. It has the performance that meets or exceeds those of more expensive models, and it is among the best folding electric bikes you can buy. This fat tire electric bike is perfect for outdoor adventurers, moms and dads going to work, and teenage riders.
Reach distant nature spots and ride down trails with the GoPowerBike GoCruiser Electric Fat Bike, and also use it to cut your commute and go to work or school! This is a compact folding bike that is very easy to ride and great for those who do not mind using smaller bikes. Use it to get to places and do errands. The frame has a mid-fold bike frame with a thick hinge and secured with a clamp with a quick-release mechanism that makes the whole frame stable. It is a well-balanced design with decent off-roading capability.
The GoPowerBike GoCruiser Electric Fat Tire Bike has adequate ‘horsepower’ comparable to more expensive electric bikes that allows it to ride uphill trails or go over harsh terrain. Get to speed quickly with its powerful 48-volt, 750-watt electric hub motor. It is the perfect ride for city commuting, riding on the snow, dirt, or gravel. The motor is installed inside the rear wheel hub, which has the advantages of being mechanically simpler, provides torque directly to the wheels, and protecting the motor from the elements. The GoPowerBike GoCruiser Folding Electric Bike is available in Black color.
If you want a reliable electric bike for daily commuting without breaking the bank, get the GoPowerBike GoCruiser Electric Fat Bike! The bike comes with a throttle and pedal-assist, so you can choose to pedal or travel the road effortlessly. It is a perfect bike for urban and nature adventures. Compared to cars, electric bikes are more convenient for travel and will get you there faster. The city roads are full of surprises like potholes and deadlocked traffic, and you often have to go off-road to cut time in your commute. Therefore, you must have a capable electric bike with top-rated components to deal with those things.
The GoPowerBike GoCruiser Fat Bike can be used in urban and rural areas. It has an incredible range of around 20 to 36 miles, so it is a perfect bike that will not lose charge halfway through your commute. Get around traffic and roam the countryside. Purchase the GoPowerBike GoCruiser Electric Fat Bike here at Electric Bike Paradise!
- Experience fun riding in the city or in the suburbs with the GoPowerBike GoCruiser Folding Electric Bike. It is perfect for adults and anyone who wants a compact electric bike, featuring a set of fat tires and a premium front fork suspension for riding on the road and rugged terrain. Expect the GoCruiser Fat Tire Electric Bike to be capable of riding uphill roads and off-road paths to reach your destination faster. This bike can be used comfortably by urban dwellers, office workers, students, and working folks.
- The GoPowerBike GoCruiser Fat Electric Bike comes with a 48-volt, 750-watt hub motor in the rear wheel that gives it adequate power. This bike can ride over rugged terrain and uphill trails, even on steep grades with loose surfaces. You can safely ride it on sand, snow, rocks, or on the pavement.
- This compact bike comes with a folding frame with a quick-release hinge and folding pedals so you can fold and put the bike in your car and travel with it. You can fold and bring inside your apartment without eating up a lot of space, and also avoid parking fees. It is a practical choice for many commuters.
- The GoPowerBike GoCruiser Folding Bike comes with a front fork suspension for added riding comfort. It is also equipped with front and rear mechanical disc brakes with motor cutoff switches for excellent control. You can use this bike on dirt paths to get to your destination faster.
- This bike has a range of 20 miles (32 kilometers) pure throttle, and up to 36 miles (60 kilometers) on pedal assist, so it has an adequate range to last for a day or two. Just charge and use the bike for your commute, and return without worrying about the battery. It is the perfect daily ride to work or school, and you can use it for errands and for leisure. This model has a 48-volt lithium-ion 10 ah battery pack.
- Enjoy exceptional off-road performance. The GoPowerBike GoCruiser Folding Bike comes with four-inch Kenda all-terrain fat tires and 20-inch rims designed to go over the rough terrain with ease. This electric bike rides very well on hard and soft surfaces, so it is a reliable ride for the daily commute.
- The GoPowerBike GoCruiser Fat Bike features a twist throttle and pedal-assist. The throttle is straightforward to use and allows you to zoom on the road. The pedal assist gives you an easier time pedaling and reaching cruising speeds. There is also the sporty Shimano Tourney seven-speed derailleur for extra torque when riding uphill.
- This fat bike is a gorgeous looking electric bike, featuring a step-through frame with a beautiful solid color scheme. The bike also comes with a bright LED headlight for your safety and improved visibility at night.
- This bike is designed for daily mobility. It is perfect for reaching places and going to work, school, or doing errands, making the GoPowerBike GoCruiser Fat Tire Electric Bike the perfect bike for adventures and mobility.
A Sporty Electric Folding Bike for Exciting City Adventures!
Do you need a reliable electric bike for getting to work or school? If you want a reliable, no-fuss bike for daily commuting, the GoPowerBike GoCruiser Electric Fat Bike is for you. This bike is compact and has a folding frame so you can park and bring it anywhere. Just fold the bike and bring it inside your home, or put in the trunk of your car for distant adventures. The frame has a step-through design for ease of getting on and off the bike. This bike comes with sporty 20-inch all terrain fat tires for grip and comfort on rough roads. The bike also comes with a front fork suspension for comfort and control. The GoCruiser can travel 20 miles on pure throttle, and up to 36 miles on pedal assist so you can go on distant nature adventures and reach scenic places without worrying about the battery.
This bike can be fast when needed. The GoPowerBike GoCruiser Electric Bike comes with a very capable 750-watt hub motor, so expect it to easily ride uphill or ride on dirt paths. The bike also comes with a premium Shimano Tourney seven-speed derailleur that gives you extra power with each stroke. For busy roads, stop on a dime with the mechanical disc brakes with motor cutoff switches.
Perfect Dimensions.
The GoPowerBike GoCruiser Electric Bike is made for riders with a height of 5 feet and higher. The bike has a 6061 aluminum alloy frame, and is equipped with a quick release axle on the front wheel, an LED headlight, and a plush Velo saddle. You will receive a battery charger along with the bike.
Loaded with Modern Tech.
The GoPower GoCruiser Electric Folding Bike is powered by a 48-volt lithium-ion battery pack with a 10 ah capacity. The battery pack is removable, so you can remove it from the bike and bring it inside to charge. The bike charges to full in just four to five hours, so you can charge for an hour or two to extend the range.
See everything you need with the equipped LCD screen that clearly shows the battery level, pedal-assist, and speed. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes.
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Live a Life of Adventure with GoPower Electric Bikes!
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Driving a car in the city can eat up your limited time and cut productivity. Don’t forget the cost of car maintenance, insurance, and gas.
GoPower was founded in 2010 and manufactures well-designed electric bikes for people of all ages and occupations. We believe that electric bikes should be functional and well-fit to serve the everyday needs of riders. To do so, we use water-resistant wiring, have clear labels on the ranges in each bike model, and equipped them with branded components out of the box. Since our bikes are built for durability, you can use them for nature adventures too. Get amazing deals plus tons of freebies when you purchase this GoPowerBike GoCruiser Folding Fat Tire Electric Bike here at Electric Bike Paradise!
Technical Specifications
- Motor: 48V 750 W
- Battery: 48V10ah Lithium Battery
- Charge Time:4 Hours
- Top Speed:20 MPH
- Distance Range: 20 miles (electric only) , 36 miles (pedal assist)
- Display: LCD 48V 5 Level PAS SW900
- Pedal Assist:1-5 PAS
Dimensions
- Bike Weight: 60lbs
- Weight Capacity: 300lbs
- Tires:20 x 4.0 Kenda All Terrain Fat Tires
- Frame Size: 16 "
Shipping
Free Shipping to Lower 48 States!
What is Included with Bike:
- Battery Charger
- Battery
- Owner's Manual
- Warranty Card
Note: The bike comes approximately 90% assembled.
The GoCruiser is an ideal source for all your travels and getaway cruise. Designed to be comfortable and to get on easily, the step thru frame made of a 6061 aluminum alloy is our lowest height model, this e-bike is extremely versatile with different modes to select from such as pedal assist, electric throttle, manual pedal or walk mode. It includes fat tires with a top speed of 20MPH and can go a distance range of 18 miles (electric) or 36 miles (pedal assist) on a single charge.
Order a GoPowerBike GoCruiser 750W 48V/10Ah Folding Fat Tire Electric Bike B303BLK today from ElectricBikeParadise.com Free shipping + free gifts on all of our Folding Fat Tire Electric Bikes. Buy today and get a discount, free shipping, and a free gift!
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
All E-Bike orders are shipped free of charge within the continental USA!
Our bikes are shipped via Fedex. After you place your order, it typically takes about 1-2 business days for your order to leave our warehouse. Once your order leaves the warehouse you should receive the bike within 7 days. An automated email confirmation will be sent to you that includes your Fedex tracking info when your order leaves our warehouse.
Note: Discounted merchandise/Canadian orders may take an additional 48 hours to process.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
Want to return your GOPOWERBIKE electric bike or accessory?
Let us know what is wrong with your order and one of our specialists will contact you. We will do our best to help solve and problems you may be experiencing. if you are still not Happy we got you.
Please contact us at support@electricbikeparadise.com
- GOPOWERBIKE give you 30 days from the time you received the Bike.
- Would be great if you can put it back in its original box.
- Accessory/replacement part orders: Able to return up to 30 days after purchase
Before a return is sent, the customer should contact GoPowerbike at support@electricbikeparadise.com so we can be aware of what will show up in front of our door.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge if the order has not been physically shipped and if the reason is due to unavailability of the product. But if your reason of cancellation is due to sudden change of mind or personal reasons, then you will be charged the 5% cancellation fee. We must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Fri 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or 
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
LIMITED WARRANTY TERMS
All GoPowerbike’s ebikes (the “ebike”), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year, 1200 miles (whichever comes first ) after the date of a qualifying purchase (the “Warranty Period”). This Limited Warranty is only applicable to United States and Canada ebike purchases and in accordance with the following terms:
- Only the original owner of an ebike purchased from GoPowerbike’s online or physical store is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the ebike.
- The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).
- The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.
This Limited Warranty Does Not Cover:
- Normal wear and tear of any Covered Component.
- Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).
- Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
- For the avoidance of doubt, GoPowerbike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
- The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
- Any products sold by GoPowerbike that is not an ebike.
DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR COVERED COMPONENT IS PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF GOPOWERBIKE.
Shipping Damage:
Damage to a Covered Component during shipping is not covered by this Limited Warranty, but GoPowerbike will replace such damaged Covered Components if you:
- Notify GoPowerbike of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the ebike;
- Provide GoPowerbike with a dated picture of the damaged Covered Component;
- Return all original packaging and paperwork included with the ebike; and
- Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.
Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage upon receipt.
If you choose to set up your own independent shipping method, such as use of a freight forwarder or other similar service, GoPowerbike will not replace any Covered Components damaged during such shipping method.
Credit Card Chargebacks:
If any ebike purchase becomes subject to a credit card chargeback in any amount, and you are still in possession of the ebike, then this Limited Warranty shall be invalidated until the credit card chargeback has been resolved.
CLAIMS PROCESS:
GOPOWERBIKE WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED COMPONENT.
In order to exercise your right to receive a replacement for a Covered Component under this Limited Warranty, you must:
- Contact Us. The Technical Support team will initially work with you on the problem with your ebike to identify potential simple fixes.
- If the Technical Support team determines that a Covered Component must be replaced, they will provide you with a set of instructions for returning the defective Covered Component and receiving the replacement.
- After you receive the replacement Covered Component, the Technical Support team will also assist in determining how to replace or install the new Covered Component into your ebike.
- Replacement Covered Components under this Limited Warranty shall only be shipped to the address of the original purchaser.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND GOPOWERBIKE’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. GOPOWERBIKE’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE EBIKE, NOR SHALL GOPOWERBIKE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GOPOWERBIKE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Each product manufactured by GOPOWERBIKE has been in conformity with all applicable contractual commitments and all express and implied warranties, and GOPOWERBIKE has no liability (and to the knowledge of GOPOWERBIKE there is no basis for any present or future action, suit, proceeding, hearing, investigation, charge, complaint, claim or demand against it giving rise to any such liability) for replacement or repair thereof or other damages in connection therewith. No product manufactured, sold or delivered by GOPOWERBIKE is subject to any guaranty, warranty or other indemnity beyond GOPOWERBIKE's applicable standard terms and conditions of sale, copies of which have been delivered to Buyer.
Warranties exclude: what is considered wear and tear, acts of god, accidental, misuse, neglect, abuse, modification, improper assembly, or improper maintenance.
For a warranty claim to be valid, any claim must be made through GOPOWERBIKE. Proof of purchase must be provided from an authorized GOPOWERBIKE retailer. Warranty claims must be made within 1 year of purchase and has to have a valid proof of purchase.
GoPowerBike GoCruiser 750W 48V/10 Ah Folding Fat Tire Electric Bike
A High-Performance Electric Folding Bike for Daily Adventures!
Have a powerful ride for daily commuting and fun outdoor adventures with the GoPowerBike GoCruiser Folding Fat Tire Electric Bike, featuring a powerful motor, a front fork suspension and dual disc brakes to navigate off-road paths and paved roads easily. The GoCruiser Fat bike can travel up to 36 miles on a single charge. It has the performance that meets or exceeds those of more expensive models, and it is among the best folding electric bikes you can buy. This fat tire electric bike is perfect for outdoor adventurers, moms and dads going to work, and teenage riders.
Reach distant nature spots and ride down trails with the GoPowerBike GoCruiser Electric Fat Bike, and also use it to cut your commute and go to work or school! This is a compact folding bike that is very easy to ride and great for those who do not mind using smaller bikes. Use it to get to places and do errands. The frame has a mid-fold bike frame with a thick hinge and secured with a clamp with a quick-release mechanism that makes the whole frame stable. It is a well-balanced design with decent off-roading capability.
The GoPowerBike GoCruiser Electric Fat Tire Bike has adequate ‘horsepower’ comparable to more expensive electric bikes that allows it to ride uphill trails or go over harsh terrain. Get to speed quickly with its powerful 48-volt, 750-watt electric hub motor. It is the perfect ride for city commuting, riding on the snow, dirt, or gravel. The motor is installed inside the rear wheel hub, which has the advantages of being mechanically simpler, provides torque directly to the wheels, and protecting the motor from the elements. The GoPowerBike GoCruiser Folding Electric Bike is available in Black color.
If you want a reliable electric bike for daily commuting without breaking the bank, get the GoPowerBike GoCruiser Electric Fat Bike! The bike comes with a throttle and pedal-assist, so you can choose to pedal or travel the road effortlessly. It is a perfect bike for urban and nature adventures. Compared to cars, electric bikes are more convenient for travel and will get you there faster. The city roads are full of surprises like potholes and deadlocked traffic, and you often have to go off-road to cut time in your commute. Therefore, you must have a capable electric bike with top-rated components to deal with those things.
The GoPowerBike GoCruiser Fat Bike can be used in urban and rural areas. It has an incredible range of around 20 to 36 miles, so it is a perfect bike that will not lose charge halfway through your commute. Get around traffic and roam the countryside. Purchase the GoPowerBike GoCruiser Electric Fat Bike here at Electric Bike Paradise!
- Experience fun riding in the city or in the suburbs with the GoPowerBike GoCruiser Folding Electric Bike. It is perfect for adults and anyone who wants a compact electric bike, featuring a set of fat tires and a premium front fork suspension for riding on the road and rugged terrain. Expect the GoCruiser Fat Tire Electric Bike to be capable of riding uphill roads and off-road paths to reach your destination faster. This bike can be used comfortably by urban dwellers, office workers, students, and working folks.
- The GoPowerBike GoCruiser Fat Electric Bike comes with a 48-volt, 750-watt hub motor in the rear wheel that gives it adequate power. This bike can ride over rugged terrain and uphill trails, even on steep grades with loose surfaces. You can safely ride it on sand, snow, rocks, or on the pavement.
- This compact bike comes with a folding frame with a quick-release hinge and folding pedals so you can fold and put the bike in your car and travel with it. You can fold and bring inside your apartment without eating up a lot of space, and also avoid parking fees. It is a practical choice for many commuters.
- The GoPowerBike GoCruiser Folding Bike comes with a front fork suspension for added riding comfort. It is also equipped with front and rear mechanical disc brakes with motor cutoff switches for excellent control. You can use this bike on dirt paths to get to your destination faster.
- This bike has a range of 20 miles (32 kilometers) pure throttle, and up to 36 miles (60 kilometers) on pedal assist, so it has an adequate range to last for a day or two. Just charge and use the bike for your commute, and return without worrying about the battery. It is the perfect daily ride to work or school, and you can use it for errands and for leisure. This model has a 48-volt lithium-ion 10 ah battery pack.
- Enjoy exceptional off-road performance. The GoPowerBike GoCruiser Folding Bike comes with four-inch Kenda all-terrain fat tires and 20-inch rims designed to go over the rough terrain with ease. This electric bike rides very well on hard and soft surfaces, so it is a reliable ride for the daily commute.
- The GoPowerBike GoCruiser Fat Bike features a twist throttle and pedal-assist. The throttle is straightforward to use and allows you to zoom on the road. The pedal assist gives you an easier time pedaling and reaching cruising speeds. There is also the sporty Shimano Tourney seven-speed derailleur for extra torque when riding uphill.
- This fat bike is a gorgeous looking electric bike, featuring a step-through frame with a beautiful solid color scheme. The bike also comes with a bright LED headlight for your safety and improved visibility at night.
- This bike is designed for daily mobility. It is perfect for reaching places and going to work, school, or doing errands, making the GoPowerBike GoCruiser Fat Tire Electric Bike the perfect bike for adventures and mobility.
A Sporty Electric Folding Bike for Exciting City Adventures!
Do you need a reliable electric bike for getting to work or school? If you want a reliable, no-fuss bike for daily commuting, the GoPowerBike GoCruiser Electric Fat Bike is for you. This bike is compact and has a folding frame so you can park and bring it anywhere. Just fold the bike and bring it inside your home, or put in the trunk of your car for distant adventures. The frame has a step-through design for ease of getting on and off the bike. This bike comes with sporty 20-inch all terrain fat tires for grip and comfort on rough roads. The bike also comes with a front fork suspension for comfort and control. The GoCruiser can travel 20 miles on pure throttle, and up to 36 miles on pedal assist so you can go on distant nature adventures and reach scenic places without worrying about the battery.
This bike can be fast when needed. The GoPowerBike GoCruiser Electric Bike comes with a very capable 750-watt hub motor, so expect it to easily ride uphill or ride on dirt paths. The bike also comes with a premium Shimano Tourney seven-speed derailleur that gives you extra power with each stroke. For busy roads, stop on a dime with the mechanical disc brakes with motor cutoff switches.
Perfect Dimensions.
The GoPowerBike GoCruiser Electric Bike is made for riders with a height of 5 feet and higher. The bike has a 6061 aluminum alloy frame, and is equipped with a quick release axle on the front wheel, an LED headlight, and a plush Velo saddle. You will receive a battery charger along with the bike.
Loaded with Modern Tech.
The GoPower GoCruiser Electric Folding Bike is powered by a 48-volt lithium-ion battery pack with a 10 ah capacity. The battery pack is removable, so you can remove it from the bike and bring it inside to charge. The bike charges to full in just four to five hours, so you can charge for an hour or two to extend the range.
See everything you need with the equipped LCD screen that clearly shows the battery level, pedal-assist, and speed. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes.
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Live a Life of Adventure with GoPower Electric Bikes!
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Driving a car in the city can eat up your limited time and cut productivity. Don’t forget the cost of car maintenance, insurance, and gas.
GoPower was founded in 2010 and manufactures well-designed electric bikes for people of all ages and occupations. We believe that electric bikes should be functional and well-fit to serve the everyday needs of riders. To do so, we use water-resistant wiring, have clear labels on the ranges in each bike model, and equipped them with branded components out of the box. Since our bikes are built for durability, you can use them for nature adventures too. Get amazing deals plus tons of freebies when you purchase this GoPowerBike GoCruiser Folding Fat Tire Electric Bike here at Electric Bike Paradise!
Technical Specifications
- Motor: 48V 750 W
- Battery: 48V10ah Lithium Battery
- Charge Time:4 Hours
- Top Speed:20 MPH
- Distance Range: 20 miles (electric only) , 36 miles (pedal assist)
- Display: LCD 48V 5 Level PAS SW900
- Pedal Assist:1-5 PAS
Dimensions
- Bike Weight: 60lbs
- Weight Capacity: 300lbs
- Tires:20 x 4.0 Kenda All Terrain Fat Tires
- Frame Size: 16 "
Shipping
Free Shipping to Lower 48 States!
What is Included with Bike:
- Battery Charger
- Battery
- Owner's Manual
- Warranty Card
Note: The bike comes approximately 90% assembled.
The GoCruiser is an ideal source for all your travels and getaway cruise. Designed to be comfortable and to get on easily, the step thru frame made of a 6061 aluminum alloy is our lowest height model, this e-bike is extremely versatile with different modes to select from such as pedal assist, electric throttle, manual pedal or walk mode. It includes fat tires with a top speed of 20MPH and can go a distance range of 18 miles (electric) or 36 miles (pedal assist) on a single charge.
Order a GoPowerBike GoCruiser 750W 48V/10Ah Folding Fat Tire Electric Bike B303BLK today from ElectricBikeParadise.com Free shipping + free gifts on all of our Folding Fat Tire Electric Bikes. Buy today and get a discount, free shipping, and a free gift!
Electric Bike Paradise is your number one source for Electric Bikes, Electric Scooters, Electric Skateboards, Mobility Scooters and Electric Wheelchairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about electric bikes, read our Electric Bike Buying Guide. Call us to order at (800) 590-2738 Monday-Friday 8am-8pm EST.
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
All E-Bike orders are shipped free of charge within the continental USA!
Our bikes are shipped via Fedex. After you place your order, it typically takes about 1-2 business days for your order to leave our warehouse. Once your order leaves the warehouse you should receive the bike within 7 days. An automated email confirmation will be sent to you that includes your Fedex tracking info when your order leaves our warehouse.
Note: Discounted merchandise/Canadian orders may take an additional 48 hours to process.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
Want to return your GOPOWERBIKE electric bike or accessory?
Let us know what is wrong with your order and one of our specialists will contact you. We will do our best to help solve and problems you may be experiencing. if you are still not Happy we got you.
Please contact us at support@electricbikeparadise.com
- GOPOWERBIKE give you 30 days from the time you received the Bike.
- Would be great if you can put it back in its original box.
- Accessory/replacement part orders: Able to return up to 30 days after purchase
Before a return is sent, the customer should contact GoPowerbike at support@electricbikeparadise.com so we can be aware of what will show up in front of our door.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge if the order has not been physically shipped and if the reason is due to unavailability of the product. But if your reason of cancellation is due to sudden change of mind or personal reasons, then you will be charged the 5% cancellation fee. We must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Fri 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
LIMITED WARRANTY TERMS
All GoPowerbike’s ebikes (the “ebike”), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year, 1200 miles (whichever comes first ) after the date of a qualifying purchase (the “Warranty Period”). This Limited Warranty is only applicable to United States and Canada ebike purchases and in accordance with the following terms:
- Only the original owner of an ebike purchased from GoPowerbike’s online or physical store is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the ebike.
- The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).
- The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.
This Limited Warranty Does Not Cover:
- Normal wear and tear of any Covered Component.
- Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).
- Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
- For the avoidance of doubt, GoPowerbike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
- The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
- Any products sold by GoPowerbike that is not an ebike.
DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR COVERED COMPONENT IS PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF GOPOWERBIKE.
Shipping Damage:
Damage to a Covered Component during shipping is not covered by this Limited Warranty, but GoPowerbike will replace such damaged Covered Components if you:
- Notify GoPowerbike of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the ebike;
- Provide GoPowerbike with a dated picture of the damaged Covered Component;
- Return all original packaging and paperwork included with the ebike; and
- Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.
Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage upon receipt.
If you choose to set up your own independent shipping method, such as use of a freight forwarder or other similar service, GoPowerbike will not replace any Covered Components damaged during such shipping method.
Credit Card Chargebacks:
If any ebike purchase becomes subject to a credit card chargeback in any amount, and you are still in possession of the ebike, then this Limited Warranty shall be invalidated until the credit card chargeback has been resolved.
CLAIMS PROCESS:
GOPOWERBIKE WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED COMPONENT.
In order to exercise your right to receive a replacement for a Covered Component under this Limited Warranty, you must:
- Contact Us. The Technical Support team will initially work with you on the problem with your ebike to identify potential simple fixes.
- If the Technical Support team determines that a Covered Component must be replaced, they will provide you with a set of instructions for returning the defective Covered Component and receiving the replacement.
- After you receive the replacement Covered Component, the Technical Support team will also assist in determining how to replace or install the new Covered Component into your ebike.
- Replacement Covered Components under this Limited Warranty shall only be shipped to the address of the original purchaser.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND GOPOWERBIKE’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. GOPOWERBIKE’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE EBIKE, NOR SHALL GOPOWERBIKE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GOPOWERBIKE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Each product manufactured by GOPOWERBIKE has been in conformity with all applicable contractual commitments and all express and implied warranties, and GOPOWERBIKE has no liability (and to the knowledge of GOPOWERBIKE there is no basis for any present or future action, suit, proceeding, hearing, investigation, charge, complaint, claim or demand against it giving rise to any such liability) for replacement or repair thereof or other damages in connection therewith. No product manufactured, sold or delivered by GOPOWERBIKE is subject to any guaranty, warranty or other indemnity beyond GOPOWERBIKE's applicable standard terms and conditions of sale, copies of which have been delivered to Buyer.
Warranties exclude: what is considered wear and tear, acts of god, accidental, misuse, neglect, abuse, modification, improper assembly, or improper maintenance.
For a warranty claim to be valid, any claim must be made through GOPOWERBIKE. Proof of purchase must be provided from an authorized GOPOWERBIKE retailer. Warranty claims must be made within 1 year of purchase and has to have a valid proof of purchase.
This bike arrived on time and in perfect condition. Assembly was easy and straight forward. Couldn't be happier with this purchase. Performance has been great as has been battery life. If you need an e-bike, I would highly recommend this one on a price vs performance basis.
This bike is perfect for riding around bike lanes or paths in an urban setting. Good display, good brakes, battery/motor /frame is well designed, and I'm really enjoying this bike.
GoPowerBike GoCruiser 750W 48V/10Ah Folding Fat Tire Electric Bike B303BLK
Call Us Now for Personal Assistance or a Price Match:
(800) 590-2738
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Sale Ends: 11:59PM EST
Our Customers Love Us
from 4253 reviewsStan really likes his scooter. BUT he tried to call you numerous times. He gets transferred and put on hold, then disconnected. He wants to purchase pneumatic tires. How do we do this?
I ordered a bike for work purposes and the box 📦came ripped open, I contacted ELECTRIC bike PARADISE about this and how a screw to the handlebar was missing as well as the BATTERY and phone Mount but they act like I did something wrong. Now all I wanted to do was exchange the bike for a different bike and they keep giving me the run around. I just want to say thanks I lost my fucking job!!!!!
Love my bike. It's very comfortable and I have had many compliments on it as it looks amazing. Easy to assemble but find the u-tube instructions as the manual is not much use. I also bought saddle baskets for it and a front basket. I can ride to town and pick up groceries no problem. Love it Love it!
The kids are having a great time on the drifter. I might just buy an e bike for myself.
I had an issue that happened during shipping that caused a part to get damaged. I was able to determine the problem, told the customer service what I found and received the replacement parts in 2 days. They care about their customers. Will buy from them again and have already told many others of their service.
It's a good scooter! We haven't had any problems with it it's been working great!
I’ve had mine for 4 years and has worked great. I have mine broke down and placed in the trunk of a Ford Fiesta car ..easy to assemble and disassemble great product! The battery working great so far!
Love this mobility scooter - very well manufactured. Unfortunately, the person I purchased this for passed before she could use it and I donated it to the hospice store. I hope someone is able to enjoy it. It should serve them well for many years.
Very fast efficient delivery. Easy to assemble (my teenage grandson did it for me). I had used a borrowed scooter (older model) for several months, and this one is even better.
This is a well-built scooter. I bought it for my elderly mother. She likes it a lot. It moves along smoothly and quietly. I can disassemble it and put it in the car in less than a minute. It came well packaged in a large box. I had no trouble putting it together out of the box. However, if you are frail or not very strong, I would recommend having somebody help you.
My husband got to where he could not walk at all, and this was a God Send for him, and now I have
Lost him, but I will use it for myself.
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