Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike
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Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike
Reach Any Spots in the City with this Beautiful Electric Folding Bike!
Have a sporty electric bike for going to school or work in the city with the Rattan LF Fat Tire Electric Bike, presenting a practical folding frame and a gorgeous set of fat tires designed for excellent performance on the pavement and dirt paths. This compact electric bike comes with a practical step-through frame and has a powerful electric drivetrain and a big battery that gives it excellent performance not seen in other electric bikes. It is among the best folding bikes you can buy. The Rattan LF 500W Folding Bike is perfect for going to school or work. This electric folding bike is perfect for working moms, dads, students, office workers, and city dwellers.
Use this Rattan LF 500 Electric Bike to reach places and do a lot of things! You will love the folding frame that lets you bring the bike and park it anywhere. The folded bike measures just 34.6 inches by 27.5 inches, so it easily fits inside the car trunk or under a table. Unfold it in four simple steps and ride away, and then fold then bring it inside to save money from parking fees. Fold it and bring it out of town in the car.
This is one of the great electric bikes made by Rattan. The Rattan LF 500W is the choice if you want a compact bike that has specs seen in sportier bikes, such as the beefy 48-volt 500-watt motor and off-road mini fat tires. The bike comes with a large battery for excellent range and intelligent cruise control (rare among electric bikes), throttle, and pedal-assist electronics for roaming the city. The Rattan LF 500W Fat Tire Electric Bike is available in a beautiful red, black, and purple color.
If you roam the city and need to go to several locations daily, the Rattan LF 500W Electric Bike is great. The urban environment is full of surprises like potholes and deadlocked traffic, and you often have to go off-road to cut time in your commute. Therefore, you must have a capable electric bike with top-rated components to deal with those things.
Electric vehicles are, without a doubt, the future of transport. Electric motorized bikes have zero emissions and are noiseless than cars, so it is a green and ecologically-friendly travel choice. The Rattan LF 500W Fat Tire Electric Bike comes with a twist throttle and pedal assist, so you can choose to maintain speed with little effort or conserve the battery. It has an incredible range of 60 to 80 miles, so it is a perfect city bike that will not lose charge halfway in your commute. Get around traffic and roam the city. Purchase the Rattan LF 500W Electric Folding Bike here at Electric Bike Paradise!
- Make it to school or work in time with the Rattan LF 500W Folding Bike. It is perfect for adults and anyone who wants a convenient electric bike. It features a step-through folding frame, a 48-volt electric drivetrain, and mini fat tires suited for the challenging urban environment and tackling off-road paths.
- This Rattan LF Folding Bike comes with a powerful 48-volt, 500-watt high-speed brushless motor inside the rear wheel for direct torque on the road. The bike puts out 65 nm of torque, so you will find it capable of rolling over bumps or riding uphill. It has a top speed of 28 miles per hour, so you can safely use it on the road.
- The electric folding bike has a range of 60 to 80 miles, which is fabulous in the electric bike industry. Feel free to speed and go to many spots in the city without worrying about the battery. The Rattan LF 500W Electric bike can bring you to work or school, and you can use it for errands and for leisure. This model has a 48-volt lithium-ion battery pack with a 13 amp/hr capacity. Ride it to work or school without worrying about the range!
- This is a perfect bike for errands, featuring a step-through frame that makes it easy to get on and off the bike. It is also an ideal women’s bike. The Rattan LF comes with three-inch all-terrain mini fat tires and a front fork suspension that cushions the ride and improves grip on loose surfaces.
- The Rattan LF 500W Fat Tire Electric Bike features a throttle and a three-level pedal-assist. The bike also comes with a patented intelligent pedal assist (i-PAS) that makes it 83% more efficient. The bike also has smart cruise control, which allows you to slow down and regain back the speed in five seconds. No need to keep the throttle engaged during the ride!
- The Rattan LF 500W Fat Tire Electric Bike is a stylish folding bike with sleek looks (the beautiful welds show it all), a tight geometry, Tektro mechanical disc brakes, and 20-inch rims with three-inch wide mini fat tires. The bike also comes with a seven-speed Shimano derailleur to control and ride it like an ordinary bike.
- This bike is designed for daily mobility and can be easily driven by anyone. It is perfect for going to work, school, or doing errands, making the Rattan LF 500W Fat Tire Electric Bike the perfect city bike for everyday commuting.
Go Anywhere in the City and Be Productive with this Folding Bike!
Ride through the gridlock in the city streets with the Rattan LF 500W Fat Tire Electric Bike. This gorgeous electric bike is recommended for commuters who want a practical ride for riding in the city. The Rattan LF is compact and has a step-through frame that makes mounting easy. Use this bike for routes with plenty of stops, like when making deliveries or errands. The Rattan LF is compact, which makes it a great women’s bike or a ride for teens or smaller persons. The bike has a maximum range of 80 miles, so it has a more extended range than many more expensive bikes. Feel free to go anywhere in the city and have fun!
The Rattan LF 500W Folding Bike comes with a high-speed 500-watt brushless motor, which is robust and makes riding over bumps, potholes, and uphill roads easy. The bike features off-road mini fat tires and a front fork suspension for comfortable biking on rough terrain. The smart cruise control, which is uncommon in many electric bikes, lets you ride around without relying too much on the throttle and pedals.
Perfect Dimensions
The assembled dimensions of the Rattan LF 500W Fat Tire Electric Bike is 46.1” inches in length and 31.4-36.2 inches in standover height. The whole bike weighs around 64 lbs. Note that the bike charges to full in six hours. The bike comes with a battery and a two-ampere smart charger.
A Modern Electric Bike with Road-Rated Electronics
The Rattan LF 500W Fat Tire Electric Bike is powered by a 48-volt lithium-ion battery pack with a 13 ampere/hour capacity, giving it an awesome range that lasts for a day or two. The bike charges fully in just six hours.
See everything you need with the large LCD screen on the center of the bike, which clearly shows information like the battery level, pedal-assist, and speed. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Make Life Easier with Rattan Bikes: Be Impressed with Our Sporty Electric Bikes!
The Rattan is an electric bike manufacturer headquartered in Chino, California. We love electric bicycles, and we have a dedicated research and development team to make bikes more exciting and more fun. We have been in the industry for more than 10 years. If you are looking for affordable bikes designed for excellent ride quality, choose Rattan Electric Bikes.
We believe that electric transport will be a big part of everyday life in the future. Even today, everyone already sees electric trains, trolleybuses, and cars. Because they are exciting and save energy, electric bikes are poised to be a part of urban and rural roads. Rattan electric bikes are all straightforward to set up, so you can ride it right away. Get the best deals plus tons of freebies when you purchase the Rattan LF 500W Fat Tire Folding Electric Bike here at Electric Bike Paradise!
Specifications
- Battery: 48V*13AH lithium battery
- Motor: 48V 500W high speed brushless motor
- Maximum speed: Up to 28 MPH
- Charger: US standard 2.0 A smart charger
- Charging time: 6 hours
- Mileage: 60-80 miles
- Display: LCD display
- Freewheel: Shimano MF-TZ3, 17speed
- Transmission: shimano TX50 ,7 speed
- Frame: 20” foldable
- Suspension: front suspension fork and suspension seatpost
- Brake lever: aluminum brake lever with electricity cut-off
- Brake: front 180mm and rear 160mm TEKTRO mechanical disc brake
- Tires: 20”3.0 tire
- Fork: front suspension fork
- Net weight: 62-64 lbs (After package: 77 lbs)
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Order a Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Rattan Fat Tire Electric Bikes. Sign up today and get 5% off!
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Countries outside Europe will not be provided any services.Nothing in this Terms and Conditions shall be constructed to exclude limit any rights you may have as a consumer to the extent taht such liability and rights may not be excluded or limited under the law of France.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will usually ship within 1-2 business days from the date of your order, unless it is a backorder or built-to-ship product.
- We will send you the tracking information as soon as it ships to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and various LTL Freight carriers to the lower 48 states.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at an additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide a good phone number you can be easily reached at may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- ElectricBikeParadise.com recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify ElectricBikeParadise.com immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify ElectricBikeParadise.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
ElectricBikeParadise.com 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
ElectricBikeParadise.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
ElectricBikeParadise.com Returns Policy By Brands
Purchased but not shipped (Cancelation):
Your order will be issued as soon as possible after your purchase, so you will be charged a 5% processing fee.
Ebike has been delivered (Unused):
- Within 14 days of receipt of your order, you may return the unused product(s).
- To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it
- Customers are responsible for return shipping costs.
- And you will be charged up to 15% restocking fee. (this is withheld from refund)
Used products:
- We do not offer returns in all products.
The customer must email us for a return authorization prior to sending any product back to Rattan. Or the refund will not be issued and the customer will have to pay the shipping to get the item returned, or, sacrifice the item.
If your approved return passes our inspection, you may receive an exchange or a refund. You can send the item to the address below:
500 S Etiwanda Ave, Ontario, CA 91761
Please send us a notification after you ship the item out and you need to provide a tracking number. Once we received the item you sent and check the item is in good condition, we will exchange or give you a refund. This will be issued in 2 days.
Late or missing refunds.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Shipping Damage Claims
We are proud of our products, but we can't control the shipment. In some extreme cases, the item you receive may be damaged during transportation, so you should check the item in good condition when receiving it. If the unfortunate thing really happens, please provide us with the Photo or video and contact us. Notice: we will not accept Shipping Damage Claims later than 14 days from receipt of products.
*Note, we DO NOT accept return of the bike. If you have any problem with the product, please contact us. Our dedicated customer support will be more than happy to assisting you.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@electricbikeparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike.
That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet.
Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, Micargi Electric Bikes. Since then, Trevor and his team of dedicated customer service assistants have shipped over 100,000 electric bikes, electric scooters, electric skateboards, mobility scooters, electric wheelchairs and more to customers all around the world.
Up until this point, Trevor had no idea electric bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about electric bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Trevor is also selling Mobility Scooters, Power Wheelchairs, and Patient Care Products online through his website Mobility Paradise. Mobility Paradise, just like Electric Bike Paradise is also committed to providing full selection of quality products with the best prices and exceptional customer service. Make your daily life easier with just one click and visit MobilityParadise.com now for a wide selection of scooters and more.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electric Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or 
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
**OR You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
| Parts Name |
Warranty Period | Example Problems |
Notes |
|
Suspension Fork HandleBar |
1 Year |
1. Natural sealing off. 2. Fracture key parts crack. 3.Fork fracture. |
Any damages caused by misuse are not covered under the waranty |
|
Motor |
1 Year | 1.Internal gear break. 2.Bearing broken. 3.The wheel hub shell cracking. 4.Coil burned. 5.Magnets off. 6.clamping stagnation or have serious noise, not the normal operation |
Any damages caused by misuse are not covered under the waranty |
|
Charger |
1 Year |
Not be charged |
Problems occured after unauthorized modification will not be covered |
|
Controller |
1 Year | 1.Short circuit or open circuit. 2.Burnout. 3.Coaster related protection function failure. |
Problems occured after unauthorized modification will not be covered |
|
Battery |
1 Year |
Not working |
Problems occured after unauthorized modification will not be covered |
|
Display |
1 Year |
Not working, no display |
Problems occured after unauthorized modification will not be covered |
| Frame | 1 Year | Rust, damage |
Problems occured after unauthorized modification will not be covered |
| Parts Name |
Warranty Period | Example Problems |
Notes |
|
Switch |
1 year |
Not work |
Any damages caused by misuse are not covered under the waranty |
|
Crank |
1 year |
Not work |
|
|
Expansion Brake |
1 year |
Not work |
|
|
Throttle |
1 year |
Not work |
|
|
Front and Middle Axle |
1 year |
Quality problem |
|
|
Rim. Hub |
1 year |
Bending, breaking |
- Any misuse of the product, such as using the bike for commercial/rental uses, play dangerous act, etc., riding the bike on the abnormal road conditions
- Any unauthorized modification to the product, such as disassemble the bike without direction by Rattan/Yamee, faulty installation, repair, or maintenance by anyone other than Rattan/Yamee,
- The product has been in any accidents, such as traffic accidents
- The product has been in extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes
- Anti-rust layer damage caused by misuse (the damage of anti-rust layer can lead to the corrosion and fracture of the parts).
- Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
- Order number/ID
- The email and shipping address you used when placed order
- Pictures/Short videos of the problems and a brief description of the problems
Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike
Reach Any Spots in the City with this Beautiful Electric Folding Bike!
Have a sporty electric bike for going to school or work in the city with the Rattan LF Fat Tire Electric Bike, presenting a practical folding frame and a gorgeous set of fat tires designed for excellent performance on the pavement and dirt paths. This compact electric bike comes with a practical step-through frame and has a powerful electric drivetrain and a big battery that gives it excellent performance not seen in other electric bikes. It is among the best folding bikes you can buy. The Rattan LF 500W Folding Bike is perfect for going to school or work. This electric folding bike is perfect for working moms, dads, students, office workers, and city dwellers.
Use this Rattan LF 500 Electric Bike to reach places and do a lot of things! You will love the folding frame that lets you bring the bike and park it anywhere. The folded bike measures just 34.6 inches by 27.5 inches, so it easily fits inside the car trunk or under a table. Unfold it in four simple steps and ride away, and then fold then bring it inside to save money from parking fees. Fold it and bring it out of town in the car.
This is one of the great electric bikes made by Rattan. The Rattan LF 500W is the choice if you want a compact bike that has specs seen in sportier bikes, such as the beefy 48-volt 500-watt motor and off-road mini fat tires. The bike comes with a large battery for excellent range and intelligent cruise control (rare among electric bikes), throttle, and pedal-assist electronics for roaming the city. The Rattan LF 500W Fat Tire Electric Bike is available in a beautiful red, black, and purple color.
If you roam the city and need to go to several locations daily, the Rattan LF 500W Electric Bike is great. The urban environment is full of surprises like potholes and deadlocked traffic, and you often have to go off-road to cut time in your commute. Therefore, you must have a capable electric bike with top-rated components to deal with those things.
Electric vehicles are, without a doubt, the future of transport. Electric motorized bikes have zero emissions and are noiseless than cars, so it is a green and ecologically-friendly travel choice. The Rattan LF 500W Fat Tire Electric Bike comes with a twist throttle and pedal assist, so you can choose to maintain speed with little effort or conserve the battery. It has an incredible range of 60 to 80 miles, so it is a perfect city bike that will not lose charge halfway in your commute. Get around traffic and roam the city. Purchase the Rattan LF 500W Electric Folding Bike here at Electric Bike Paradise!
- Make it to school or work in time with the Rattan LF 500W Folding Bike. It is perfect for adults and anyone who wants a convenient electric bike. It features a step-through folding frame, a 48-volt electric drivetrain, and mini fat tires suited for the challenging urban environment and tackling off-road paths.
- This Rattan LF Folding Bike comes with a powerful 48-volt, 500-watt high-speed brushless motor inside the rear wheel for direct torque on the road. The bike puts out 65 nm of torque, so you will find it capable of rolling over bumps or riding uphill. It has a top speed of 28 miles per hour, so you can safely use it on the road.
- The electric folding bike has a range of 60 to 80 miles, which is fabulous in the electric bike industry. Feel free to speed and go to many spots in the city without worrying about the battery. The Rattan LF 500W Electric bike can bring you to work or school, and you can use it for errands and for leisure. This model has a 48-volt lithium-ion battery pack with a 13 amp/hr capacity. Ride it to work or school without worrying about the range!
- This is a perfect bike for errands, featuring a step-through frame that makes it easy to get on and off the bike. It is also an ideal women’s bike. The Rattan LF comes with three-inch all-terrain mini fat tires and a front fork suspension that cushions the ride and improves grip on loose surfaces.
- The Rattan LF 500W Fat Tire Electric Bike features a throttle and a three-level pedal-assist. The bike also comes with a patented intelligent pedal assist (i-PAS) that makes it 83% more efficient. The bike also has smart cruise control, which allows you to slow down and regain back the speed in five seconds. No need to keep the throttle engaged during the ride!
- The Rattan LF 500W Fat Tire Electric Bike is a stylish folding bike with sleek looks (the beautiful welds show it all), a tight geometry, Tektro mechanical disc brakes, and 20-inch rims with three-inch wide mini fat tires. The bike also comes with a seven-speed Shimano derailleur to control and ride it like an ordinary bike.
- This bike is designed for daily mobility and can be easily driven by anyone. It is perfect for going to work, school, or doing errands, making the Rattan LF 500W Fat Tire Electric Bike the perfect city bike for everyday commuting.
Go Anywhere in the City and Be Productive with this Folding Bike!
Ride through the gridlock in the city streets with the Rattan LF 500W Fat Tire Electric Bike. This gorgeous electric bike is recommended for commuters who want a practical ride for riding in the city. The Rattan LF is compact and has a step-through frame that makes mounting easy. Use this bike for routes with plenty of stops, like when making deliveries or errands. The Rattan LF is compact, which makes it a great women’s bike or a ride for teens or smaller persons. The bike has a maximum range of 80 miles, so it has a more extended range than many more expensive bikes. Feel free to go anywhere in the city and have fun!
The Rattan LF 500W Folding Bike comes with a high-speed 500-watt brushless motor, which is robust and makes riding over bumps, potholes, and uphill roads easy. The bike features off-road mini fat tires and a front fork suspension for comfortable biking on rough terrain. The smart cruise control, which is uncommon in many electric bikes, lets you ride around without relying too much on the throttle and pedals.
Perfect Dimensions
The assembled dimensions of the Rattan LF 500W Fat Tire Electric Bike is 46.1” inches in length and 31.4-36.2 inches in standover height. The whole bike weighs around 64 lbs. Note that the bike charges to full in six hours. The bike comes with a battery and a two-ampere smart charger.
A Modern Electric Bike with Road-Rated Electronics
The Rattan LF 500W Fat Tire Electric Bike is powered by a 48-volt lithium-ion battery pack with a 13 ampere/hour capacity, giving it an awesome range that lasts for a day or two. The bike charges fully in just six hours.
See everything you need with the large LCD screen on the center of the bike, which clearly shows information like the battery level, pedal-assist, and speed. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Make Life Easier with Rattan Bikes: Be Impressed with Our Sporty Electric Bikes!
The Rattan is an electric bike manufacturer headquartered in Chino, California. We love electric bicycles, and we have a dedicated research and development team to make bikes more exciting and more fun. We have been in the industry for more than 10 years. If you are looking for affordable bikes designed for excellent ride quality, choose Rattan Electric Bikes.
We believe that electric transport will be a big part of everyday life in the future. Even today, everyone already sees electric trains, trolleybuses, and cars. Because they are exciting and save energy, electric bikes are poised to be a part of urban and rural roads. Rattan electric bikes are all straightforward to set up, so you can ride it right away. Get the best deals plus tons of freebies when you purchase the Rattan LF 500W Fat Tire Folding Electric Bike here at Electric Bike Paradise!
Specifications
- Battery: 48V*13AH lithium battery
- Motor: 48V 500W high speed brushless motor
- Maximum speed: Up to 28 MPH
- Charger: US standard 2.0 A smart charger
- Charging time: 6 hours
- Mileage: 60-80 miles
- Display: LCD display
- Freewheel: Shimano MF-TZ3, 17speed
- Transmission: shimano TX50 ,7 speed
- Frame: 20” foldable
- Suspension: front suspension fork and suspension seatpost
- Brake lever: aluminum brake lever with electricity cut-off
- Brake: front 180mm and rear 160mm TEKTRO mechanical disc brake
- Tires: 20”3.0 tire
- Fork: front suspension fork
- Net weight: 62-64 lbs (After package: 77 lbs)
View and Download
Order a Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Rattan Fat Tire Electric Bikes. Sign up today and get 5% off!
Electric Bike Paradise is your number one source for Electric Bikes, Electric Scooters, Electric Skateboards, Mobility Scooters and Electric Wheelchairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about electric bikes, read our Electric Bike Buying Guide. Call us to order at (800) 590-2738 Monday-Sunday 8am-8pm EST.
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Countries outside Europe will not be provided any services.Nothing in this Terms and Conditions shall be constructed to exclude limit any rights you may have as a consumer to the extent taht such liability and rights may not be excluded or limited under the law of France.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will usually ship within 1-2 business days from the date of your order, unless it is a backorder or built-to-ship product.
- We will send you the tracking information as soon as it ships to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and various LTL Freight carriers to the lower 48 states.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at an additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide a good phone number you can be easily reached at may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- ElectricBikeParadise.com recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify ElectricBikeParadise.com immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify ElectricBikeParadise.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
ElectricBikeParadise.com 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
ElectricBikeParadise.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
ElectricBikeParadise.com Returns Policy By Brands
Purchased but not shipped (Cancelation):
Your order will be issued as soon as possible after your purchase, so you will be charged a 5% processing fee.
Ebike has been delivered (Unused):
- Within 14 days of receipt of your order, you may return the unused product(s).
- To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it
- Customers are responsible for return shipping costs.
- And you will be charged up to 15% restocking fee. (this is withheld from refund)
Used products:
- We do not offer returns in all products.
The customer must email us for a return authorization prior to sending any product back to Rattan. Or the refund will not be issued and the customer will have to pay the shipping to get the item returned, or, sacrifice the item.
If your approved return passes our inspection, you may receive an exchange or a refund. You can send the item to the address below:
500 S Etiwanda Ave, Ontario, CA 91761
Please send us a notification after you ship the item out and you need to provide a tracking number. Once we received the item you sent and check the item is in good condition, we will exchange or give you a refund. This will be issued in 2 days.
Late or missing refunds.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Shipping Damage Claims
We are proud of our products, but we can't control the shipment. In some extreme cases, the item you receive may be damaged during transportation, so you should check the item in good condition when receiving it. If the unfortunate thing really happens, please provide us with the Photo or video and contact us. Notice: we will not accept Shipping Damage Claims later than 14 days from receipt of products.
*Note, we DO NOT accept return of the bike. If you have any problem with the product, please contact us. Our dedicated customer support will be more than happy to assisting you.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@electricbikeparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike.
That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet.
Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, Micargi Electric Bikes. Since then, Trevor and his team of dedicated customer service assistants have shipped over 100,000 electric bikes, electric scooters, electric skateboards, mobility scooters, electric wheelchairs and more to customers all around the world.
Up until this point, Trevor had no idea electric bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about electric bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Trevor is also selling Mobility Scooters, Power Wheelchairs, and Patient Care Products online through his website Mobility Paradise. Mobility Paradise, just like Electric Bike Paradise is also committed to providing full selection of quality products with the best prices and exceptional customer service. Make your daily life easier with just one click and visit MobilityParadise.com now for a wide selection of scooters and more.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electric Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
**OR You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
| Parts Name |
Warranty Period | Example Problems |
Notes |
|
Suspension Fork HandleBar |
1 Year |
1. Natural sealing off. 2. Fracture key parts crack. 3.Fork fracture. |
Any damages caused by misuse are not covered under the waranty |
|
Motor |
1 Year | 1.Internal gear break. 2.Bearing broken. 3.The wheel hub shell cracking. 4.Coil burned. 5.Magnets off. 6.clamping stagnation or have serious noise, not the normal operation |
Any damages caused by misuse are not covered under the waranty |
|
Charger |
1 Year |
Not be charged |
Problems occured after unauthorized modification will not be covered |
|
Controller |
1 Year | 1.Short circuit or open circuit. 2.Burnout. 3.Coaster related protection function failure. |
Problems occured after unauthorized modification will not be covered |
|
Battery |
1 Year |
Not working |
Problems occured after unauthorized modification will not be covered |
|
Display |
1 Year |
Not working, no display |
Problems occured after unauthorized modification will not be covered |
| Frame | 1 Year | Rust, damage |
Problems occured after unauthorized modification will not be covered |
| Parts Name |
Warranty Period | Example Problems |
Notes |
|
Switch |
1 year |
Not work |
Any damages caused by misuse are not covered under the waranty |
|
Crank |
1 year |
Not work |
|
|
Expansion Brake |
1 year |
Not work |
|
|
Throttle |
1 year |
Not work |
|
|
Front and Middle Axle |
1 year |
Quality problem |
|
|
Rim. Hub |
1 year |
Bending, breaking |
- Any misuse of the product, such as using the bike for commercial/rental uses, play dangerous act, etc., riding the bike on the abnormal road conditions
- Any unauthorized modification to the product, such as disassemble the bike without direction by Rattan/Yamee, faulty installation, repair, or maintenance by anyone other than Rattan/Yamee,
- The product has been in any accidents, such as traffic accidents
- The product has been in extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes
- Anti-rust layer damage caused by misuse (the damage of anti-rust layer can lead to the corrosion and fracture of the parts).
- Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
- Order number/ID
- The email and shipping address you used when placed order
- Pictures/Short videos of the problems and a brief description of the problems
Questions & Answers
Ask a Question-
What is the weight limit for this bike And what are the dimensions of the bike
Maximum payload weight limit: 330lbs
Love the orange color, (even nought Rattan calls it red). Have had a lot of compliments on the look. Have put over 360 miles on it. Riding on relatively flat terrain I’m going over 60 miles on a charge. Their are still two bars left so another 20 miles would be possible. Packing was rock solid. Bike had all touching parts padded and tie rapped. Put in a plastic bag and sealed. Then into another bag and filled with expandable foam and the box closed. Ride is enjoyable and the bike handles great. Electric Bike Paradise responded promptly about missing suspension seat post and the replacement arrived promptly. So far no problems. Enjoying my new ride.
For years, I'd been riding a folding bike and it was super comfortable. I try to buy a new bike to replace the old one. I looked at reviews, stars, and weight limit when researching. This is what i want.
Best thing I could of bought to commute back and forth to work. Or just to the store..
This ebike is amazing. It goes 52km on one battery charge and it's very comfortable. It folds up really compact and the light on the front is very bright, really lights up the road. I love ripping by all the other bikes and cyclists on this ebike.
Especially for the price this is a surprisingly good electric bike. I’m working on lowering the number but I’m over 300#: this thing totes me around no problem. The battery life is great. The bits all work well. It’s not a high end bike with the feel of well engineered components; it’s more like a Ford Escort but it really is a great price, a good bike, and every penny spent on it is not wasted. It’s not a cheap bike, it’s an inexpensive low end, but quality, good, solid bike. I’m very impressed with how they pulled this odd and how well it works.
Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike
Call Us Now for Personal Assistance or a Price Match:
(800) 590-2738
- Fast and Free Shipping
- No Sales Tax
- Lowest Price Guaranteed
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Sale Ends: 11:59PM EST
Our Customers Love Us
from 6204 reviewsI really liked this scooter! Very easy to assemble and the material is very good. Very resistant. The battery will last a long long time and it's faster than anybody thinks. Super fun to play with it. I go out with my nephews and nieces to use and we have a lot of fun. I really like that it has all the lights for safety. Better than I expected.
This scooter is the best cost-benefit I could find, it has a great design and construction, in addition to the engine power which is the most important! I haven't been able to test the battery's durability yet but so far it's super approved.
I bought this skateboard for my boyfriend and he really likes it. It has different speed modes and it can go pretty fast. It is true to the seller's description and a great gift option.
This is the perfect size for your CPAP. Depending on the settings (cmH2O, humidity, heated hose, etc) you'll easily get 5-6 nights out of this pack.
In the short time, I've had this bike I am having a great time. The workmen ship is first class!
Only had it for 3 days, rode about 30 miles on the first charge. Mostly flat to small rises works great. The fat tires worked great on some gravel areas.
Well made and lots of use! This was a Christmas gift and it has been used constantly. No issues and I recommend this item.
I bought this bike because my child, who is on the autism spectrum, could not get riding a bike and he was too big for training wheels. This bike actually has him wanting to be outside and ride the bike. I am so pleased with this and even more pleased that he chooses to ride his bike now.
We camp a lot so I bought this for our 10-year-old grandson. He loves it. It goes up hills with no problem. It was a great purchase!
Excellent and fun! Great for starting young kids interested in motorsports!
Easy to assemble, the remote control is simple to use and the car is solid! My grandson loves it!
This pack is a little heavy but definitely portable, easy to use, and works well with solar panels. It’s enough to power a family’s devices for a week of boondocking. Very satisfied!
Well made and lots of use! This was a Christmas gift and it has been used constantly. No issues and I recommend this item.
A lot for your money! Compact size, lightweight, helmet included, unisex.
This bike is amazing! Very well made and easy to put together. We have been riding them all over town! It's so easy to use and fun to ride. I would recommend this bike to anyone who likes to ride but wants some help on hills. My husband and I each got one and can't wait to ride every day!
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just purchased a Rambo Pursuit 48V/14Ah 750W Fat Tire Electric Hunting Bike 750 26
just purchased a MotoTec Pro 36V/10Ah 1000W Electric Dirt Bike MT-Dirt-Pro
just purchased a Eunorau New-Trike 48V/12.5Ah 500W Folding Electric Trike
just purchased a Ecotric Fat Tire 36V/12.5Ah 500W Folding Electric Bike C-FAT20810
just purchased a Yamee XL 48V/14.5Ah 750W Folding Electric Bike
just purchased a Worksman Port-O-Trike 48V/10Ah 500W Folding Electric Trike PTCB
just purchased a Rambo Cruiser 48V/10.4Ah 500W Fat Tire Electric Hunting Bike
just purchased a Elby S1 48V 500W Electric Commuter Bike
just purchased a Nakto Santa Monica 48V/10Ah 500W Cruiser Electric Bike SAN260029
just purchased a Nakto Super Cruiser 36V/12Ah 500W Fat Tire Electric Bike SupXB261214
just purchased a Micargi Raiatea 48V/10.4Ah 500W Tandem Electric Bike EB-RAIATEA-F
just purchased a Ecotric Leopard 36V/12.5Ah 500W Electric Mountain Bike LEOPARD26
just purchased a Rattan LM 500 48V/13Ah 500W Fat Tire Electric Bike
just purchased a Worksman Port-O-Trike 48V/10Ah 500W Folding Electric Trike PT3CB
just purchased a Rambo Roamer 48V/14Ah 750W Fat Tire Electric Hunting Bike 750 XC
just purchased a GoTrax Endura 36V/7.5Ah 250W Step-Thru Electric Commuter Bike
just purchased a Micargi Aloha 48V/10.4Ah 500W Tandem Electric Bike EB-ALOHA
just purchased a Rambo Ryder 48V/14Ah 750W Fat Tire Electric Hunting Bike 750 24