Eunorau Fat-AWD 48V/15.6Ah 250W Fat Tire Electric Commuter Bike
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Eunorau Fat-AWD 48V/15.6Ah 250W Fat Tire Electric Commuter Bike
A Gorgeous Electric Bike for a Fun and Exciting City Commute!
Do you need a reliable electric bike for commuting to work or school? Do you want to have something with excellent performance and power for going over potholes and bumps? Electric bicycles are an excellent choice for transport in the city because you can travel to your destination faster than using a car in highly-congested traffic. Newer models of electric bicycles are more powerful, with better components and motors, so you can bring them anywhere without worry about losing range.
Many riders prefer the conveniences of electric bikes to ride to school or work. Have a reliable daily driver with lots of power with the Eunorau Commuter FATA-WD Electric Bike! This beautiful fat tire e-bike sports a uniquely innovative all-wheel drive, with one electric motor in the front wheel and one in the back wheel. Like an all-wheel-drive car, this fat tyre bike has unparalleled traction and acceleration. The bike can reach up to 40 miles when using a single motor, so it is an ideal daily driver for going to school or work and returning home. It is among the best and affordable fat bikes for sale in terms of build quality and specs. It is the ideal electric road bike for working moms and dads, students, and city dwellers.
If you want a truly unique fat tire bicycle that is very different from other bikes, the Eunorau Commuter FATA-WD Electric Bike is for you. It is the only electric bike powered by two motors for stable traction and quick acceleration. The bike is equipped with 26-inch rims with Kenda puncture-resistant tires that go smoothly over bumps and potholes and offers some protection against wayward nails. You will love riding it on the pavement and off-road routes.
The bike has a thumb throttle and pedal-assist for effortless driveability in heavy traffic. You will love riding it on congested streets, off-road trails, and on routes with many stops. The Eunorau Commuter FATA-WD Electric Bike is available in a sleek black color scheme. Most cities' terrain is unusually harsh, with streets plenty of potholes, bumps, and ruts. Often, the quickest and shortest route requires you to travel on off-road paths and alleyways. Therefore, you must have a premium electric bike with ample ‘horsepower’ to deal with those factors.
Do note that electric bikes have zero emissions than cars, so it is a greener, ecologically-friendly transport in the city. The Eunorau Commuter FATA-WD Electric Bike has a thumb throttle and pedal assist, so you can choose to maintain speed with little effort or conserve the battery. It has a range of 40 miles, so it is a perfect city bike that will not lose charge halfway in your commute. Get around traffic and roam the city, purchase the BTN Commuter FATA-WD Electric Bike here at Electric Bike Paradise!
- The Eunorau Commuter FATA-WD Electric Bike is perfect for adults and anyone who wants a reliable road bike for urban environments. It features a mountain bike frame and a unique drivetrain for conquering harsh urban terrain.
- The Eunorau Commuter FATA-WD Electric Bike has TWO electric motors, a 250-watt motor in the front wheel hub, and a 350-watt motor in the rear wheel hub. Expect excellent grip and quick power like an all-wheel-drive car. It is among the very few electric bikes that feature an all-wheel-drive setup. You can choose to drive with both motors or the rear motor only. Needless to say, you will have no problems riding uphill or over bumps.
- The electric city bike has a range of 40 miles on the single motor mode, so it has more than enough for a day. You can ride it to work or school, and still have enough charge to go home or run errands. This model has a 48-volt lithium-ion battery pack with 15.6 amp/hr capacity. Ride it without range anxiety!
- The Eunorau Commuter FATA-WD Electric Bike features a half-twist throttle and a pedal-assist. The throttle gives power in your hands to speed on the road effortlessly. The pedal assist is hooked to a torque sensor that provides accurate torque to ease pedaling. The bike also has a seven-speed Shimano push-button transmission to control and ride it like an ordinary bike.
- It has disc brakes! The bike is equipped with 160 mm Promax disc brakes on the front and the back with motor cut-off sensors. Expect excellent stopping power for improved safety and maneuverability.
- It is a capable electric bike made for durability. The bike has a 6061 aluminum frame that is not prone to rust. It has rims with stainless steel spokes and Kenda tires with K-Shield Protection to deal with harsh terrain and protect against punctures.
- The Eunorau Commuter FATA-WD Electric Bike is a stylish and handsome fat bike, featuring a sleek mountain bike frame, fenders, and 27-inch black alloy rims. The comes with 4-inch Kenda Krusade Sport tires for a rugged appeal.
- This bike is designed for daily mobility and can be easily driven by anyone who can bike. The Eunorau Commuter FATA-WD Electric Bike is a perfect road bike for everyday commuting.
Make the Daily Commute Fun and Exciting.
The Eunorau Commuter FATA-WD Electric Bike is recommended for anyone who wants a high-performance electric bike in the city. It is a truly all-wheel-drive bike, sporting a 250-watt motor in the front wheel hub and a 350-watt motor in the rear wheel hub. Choose the all-wheel-drive for excellent grip and acceleration even when going over bumps and poorly-kept roads or off-road trails. The bike has premium Kenda Krusade fat tires that work equally well on rugged terrain and on the pavement. If you want more range and are on pavement, you can choose the single-motor mode.
The urban terrain can be ridden with potholes and ruts. The bike is also equipped with 27-inch rims and a 7-speed Shimano transmission for a mountain bike-performance when you go on off-road trails. If you want an electric bike that can go anywhere, the Eunorau Commuter FATA-WD Electric Bike is an excellent choice.
Features Modern Electronics for Easier Commute.
The Eunorau Commuter FATA-WD Electric Bike is equipped with a half-twist throttle and a pedal-assist system. Speed on the road and through traffic with the throttle that lets you give power in your hands. Choose the pedal-assist to make pedaling easier. The bike also has a push-button Shimano derailleur so you can ride it like a real bike.
Fully Equipped for the Road.
You will love commuting with the sleek mountain bike frame with features designed for the road. The Eunorau Commuter FATA-WD Electric Bike comes with indicators that show the battery levels and speed. The bike is powered with a premium lithium-ion battery with 15.6 amp/hr capacity. Lithium batteries are lighter, have longer life cycles, and provide a more consistent charge than lead-acid batteries.
The bike comes with a front LED headlight, durable nylon pedals, a comfortable Velo saddle, and a rear rack. It has the essential features for road safety for a more convenient commute.
Don’t Go for Surplus or Cheap Electric Bikes.
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Eunorau Bikes: The International Electric Bike Brand.
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who are not fit enough for exercise. Driving a car in the city can eat up your limited time and cut productivity. Car maintenance, insurance, and gas are also costly.
Based in Hangzhou, China, Eunorau has been producing electric bikes for over 10 years. We are a pioneer in the electric bike industry. As a testament to our premium build quality, we are successfully exporting bikes to Europe, Australia, New Zealand, and North America. Along with our bike exports, we also have reliable after-sale service centers with local partnerships to support and provide continuous service to our customers. Get amazing deals plus tons of freebies when you purchase this Eunorau Commuter FATA-WD Electric Bike here at Electric Bike Paradise!
Specifications
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Motor: 48V/250W+350W brushless DC hub motor installed in front & rear wheel
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Frame: Aluminum alloy 6061
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Maximum Speed: 20 MPH
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Battery Range: 40 Miles with single wheel
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Battery Charging Time: 4 - 6 hours
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Battery Type: Lithium-Ion
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Battery Capacity: 48V/15.6Ah
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Box Dimensions: (cm) 150 L x 32.5 W x 96.5H
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Throttle: Half Twist Throttle (power at your hand is always available)
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Display: LED Panel
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HEadlight: Front LED Headlight
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Taillight: YES
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Rear Rack: YES
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Fender: YES
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Rims: 26 inch Black Alloy
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Spokes: Stainless Steel
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Tires: Kenda Krusade Sport Tires 26 x 4.0 with K-Shield Protection
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Gear Shifting: Shimano Derailleur 7-Speed Freewheel
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Shifter: SHIMANO Push-Button 7 speed
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Sprocket: 46T chain-wheel crank
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Brakes: Promax DISC Brakes Front 160mm and Rear Disc Brake 160mm with Motor Cut-Off Sensor in Brake Handles
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Handle Bar: Adjustable Stem for Comfort - Matte Black
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Saddle: Comfort Saddle with Suspension
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Pedals: HIgh Quality Folding Nylon Pedals
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Manual: Included
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Tool: Included
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Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Orders will be shipped 1–7 business days.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will usually ship within 1-2 business days from the date of your order, unless it is a backorder or built-to-ship product.
- We will send you the tracking information as soon as it ships to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and various LTL Freight carriers to the lower 48 states.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at an additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide a good phone number you can be easily reached at may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- ElectricBikeParadise.com recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify ElectricBikeParadise.com immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify ElectricBikeParadise.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
ElectricBikeParadise.com 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
ElectricBikeParadise.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
ElectricBikeParadise.com Returns Policy By Brands
a) Party B' has to inform Party B within 7b days to return the received products. Party B must inform Party A within 3 days by mail (email accepted) after getting the request for return from Party B’s customer.
b) Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to one of Party A’s warehouses located in the U.S.
c) Party A must receive the product in 100% new, re-sellable condition. Merchandise is not You sell we ship, you sell we produce! eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in anyway. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging.
d) Party A will finish the inspection within 5 days after receipt of the product. If the returned products are not in original condition according to Clause C, Party A will refuse a refund.
e) If the returned products are in original condition according to Clause C, Party A will agree to refund the paid amount. Refunds will be paid to Party B by Party A for 100% of the entire Party B purchasing price, which is clarified in the attachment. A restocking fee of 20% will be deducted from Party A’s refund payment to Party B for items returned in their original condition within 7 days of purchase including but not limited to unauthorized returns.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@electricbikeparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.
Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.
The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike.
That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet.
Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, Micargi Electric Bikes. Since then, Trevor and his team of dedicated customer service assistants have shipped over 100,000 electric bikes, electric scooters, electric skateboards, mobility scooters, electric wheelchairs and more to customers all around the world.
Up until this point, Trevor had no idea electric bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about electric bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Trevor is also selling Mobility Scooters, Power Wheelchairs, and Patient Care Products online through his website Mobility Paradise. Mobility Paradise, just like Electric Bike Paradise is also committed to providing full selection of quality products with the best prices and exceptional customer service. Make your daily life easier with just one click and visit MobilityParadise.com now for a wide selection of scooters and more.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new electric bike or electric scooter of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna, and Shop Pay Installments.
What types of financing options does Klarna offer?
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or 
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
**OR You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
In order to cooperate with you better(B2B), we have updated the after-sales process as follows:
1.Mid-drive motors/Hub motors:
warranty date:12+3 months,according to the production date of motors. Please send motors back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.
2.Other electric components:
Warranty date:12+3months,according to the production date of products(controller, brake sensor,PAS sensor,display.......). Please send motors back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.
3.Battery:
Warranty date: Chinese cells 12+3months,import cells 24+3months(SANYO,PANASONIC,SAMSUNG,LG cells). If you are in Europe, Please send battery back to overseas warehouse,we will send back to you after repairing.if you are not in Europe, Please send it back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.
4.Bike frame: 5 years
5.Before customers sending products to our overseas warehouse, Please check production date on the products and weight(under 5kg ship directly, please confirm with us if the products more than 5kg ), if not under warranty,BTN will not send back to you after receive it.
Eunorau Fat-AWD 48V/15.6Ah 250W Fat Tire Electric Commuter Bike
A Gorgeous Electric Bike for a Fun and Exciting City Commute!
Do you need a reliable electric bike for commuting to work or school? Do you want to have something with excellent performance and power for going over potholes and bumps? Electric bicycles are an excellent choice for transport in the city because you can travel to your destination faster than using a car in highly-congested traffic. Newer models of electric bicycles are more powerful, with better components and motors, so you can bring them anywhere without worry about losing range.
Many riders prefer the conveniences of electric bikes to ride to school or work. Have a reliable daily driver with lots of power with the Eunorau Commuter FATA-WD Electric Bike! This beautiful fat tire e-bike sports a uniquely innovative all-wheel drive, with one electric motor in the front wheel and one in the back wheel. Like an all-wheel-drive car, this fat tyre bike has unparalleled traction and acceleration. The bike can reach up to 40 miles when using a single motor, so it is an ideal daily driver for going to school or work and returning home. It is among the best and affordable fat bikes for sale in terms of build quality and specs. It is the ideal electric road bike for working moms and dads, students, and city dwellers.
If you want a truly unique fat tire bicycle that is very different from other bikes, the Eunorau Commuter FATA-WD Electric Bike is for you. It is the only electric bike powered by two motors for stable traction and quick acceleration. The bike is equipped with 26-inch rims with Kenda puncture-resistant tires that go smoothly over bumps and potholes and offers some protection against wayward nails. You will love riding it on the pavement and off-road routes.
The bike has a thumb throttle and pedal-assist for effortless driveability in heavy traffic. You will love riding it on congested streets, off-road trails, and on routes with many stops. The Eunorau Commuter FATA-WD Electric Bike is available in a sleek black color scheme. Most cities' terrain is unusually harsh, with streets plenty of potholes, bumps, and ruts. Often, the quickest and shortest route requires you to travel on off-road paths and alleyways. Therefore, you must have a premium electric bike with ample ‘horsepower’ to deal with those factors.
Do note that electric bikes have zero emissions than cars, so it is a greener, ecologically-friendly transport in the city. The Eunorau Commuter FATA-WD Electric Bike has a thumb throttle and pedal assist, so you can choose to maintain speed with little effort or conserve the battery. It has a range of 40 miles, so it is a perfect city bike that will not lose charge halfway in your commute. Get around traffic and roam the city, purchase the BTN Commuter FATA-WD Electric Bike here at Electric Bike Paradise!
- The Eunorau Commuter FATA-WD Electric Bike is perfect for adults and anyone who wants a reliable road bike for urban environments. It features a mountain bike frame and a unique drivetrain for conquering harsh urban terrain.
- The Eunorau Commuter FATA-WD Electric Bike has TWO electric motors, a 250-watt motor in the front wheel hub, and a 350-watt motor in the rear wheel hub. Expect excellent grip and quick power like an all-wheel-drive car. It is among the very few electric bikes that feature an all-wheel-drive setup. You can choose to drive with both motors or the rear motor only. Needless to say, you will have no problems riding uphill or over bumps.
- The electric city bike has a range of 40 miles on the single motor mode, so it has more than enough for a day. You can ride it to work or school, and still have enough charge to go home or run errands. This model has a 48-volt lithium-ion battery pack with 15.6 amp/hr capacity. Ride it without range anxiety!
- The Eunorau Commuter FATA-WD Electric Bike features a half-twist throttle and a pedal-assist. The throttle gives power in your hands to speed on the road effortlessly. The pedal assist is hooked to a torque sensor that provides accurate torque to ease pedaling. The bike also has a seven-speed Shimano push-button transmission to control and ride it like an ordinary bike.
- It has disc brakes! The bike is equipped with 160 mm Promax disc brakes on the front and the back with motor cut-off sensors. Expect excellent stopping power for improved safety and maneuverability.
- It is a capable electric bike made for durability. The bike has a 6061 aluminum frame that is not prone to rust. It has rims with stainless steel spokes and Kenda tires with K-Shield Protection to deal with harsh terrain and protect against punctures.
- The Eunorau Commuter FATA-WD Electric Bike is a stylish and handsome fat bike, featuring a sleek mountain bike frame, fenders, and 27-inch black alloy rims. The comes with 4-inch Kenda Krusade Sport tires for a rugged appeal.
- This bike is designed for daily mobility and can be easily driven by anyone who can bike. The Eunorau Commuter FATA-WD Electric Bike is a perfect road bike for everyday commuting.
Make the Daily Commute Fun and Exciting.
The Eunorau Commuter FATA-WD Electric Bike is recommended for anyone who wants a high-performance electric bike in the city. It is a truly all-wheel-drive bike, sporting a 250-watt motor in the front wheel hub and a 350-watt motor in the rear wheel hub. Choose the all-wheel-drive for excellent grip and acceleration even when going over bumps and poorly-kept roads or off-road trails. The bike has premium Kenda Krusade fat tires that work equally well on rugged terrain and on the pavement. If you want more range and are on pavement, you can choose the single-motor mode.
The urban terrain can be ridden with potholes and ruts. The bike is also equipped with 27-inch rims and a 7-speed Shimano transmission for a mountain bike-performance when you go on off-road trails. If you want an electric bike that can go anywhere, the Eunorau Commuter FATA-WD Electric Bike is an excellent choice.
Features Modern Electronics for Easier Commute.
The Eunorau Commuter FATA-WD Electric Bike is equipped with a half-twist throttle and a pedal-assist system. Speed on the road and through traffic with the throttle that lets you give power in your hands. Choose the pedal-assist to make pedaling easier. The bike also has a push-button Shimano derailleur so you can ride it like a real bike.
Fully Equipped for the Road.
You will love commuting with the sleek mountain bike frame with features designed for the road. The Eunorau Commuter FATA-WD Electric Bike comes with indicators that show the battery levels and speed. The bike is powered with a premium lithium-ion battery with 15.6 amp/hr capacity. Lithium batteries are lighter, have longer life cycles, and provide a more consistent charge than lead-acid batteries.
The bike comes with a front LED headlight, durable nylon pedals, a comfortable Velo saddle, and a rear rack. It has the essential features for road safety for a more convenient commute.
Don’t Go for Surplus or Cheap Electric Bikes.
Many cheap electric bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Eunorau Bikes: The International Electric Bike Brand.
Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who are not fit enough for exercise. Driving a car in the city can eat up your limited time and cut productivity. Car maintenance, insurance, and gas are also costly.
Based in Hangzhou, China, Eunorau has been producing electric bikes for over 10 years. We are a pioneer in the electric bike industry. As a testament to our premium build quality, we are successfully exporting bikes to Europe, Australia, New Zealand, and North America. Along with our bike exports, we also have reliable after-sale service centers with local partnerships to support and provide continuous service to our customers. Get amazing deals plus tons of freebies when you purchase this Eunorau Commuter FATA-WD Electric Bike here at Electric Bike Paradise!
Specifications
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Motor: 48V/250W+350W brushless DC hub motor installed in front & rear wheel
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Frame: Aluminum alloy 6061
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Maximum Speed: 20 MPH
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Battery Range: 40 Miles with single wheel
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Battery Charging Time: 4 - 6 hours
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Battery Type: Lithium-Ion
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Battery Capacity: 48V/15.6Ah
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Box Dimensions: (cm) 150 L x 32.5 W x 96.5H
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Throttle: Half Twist Throttle (power at your hand is always available)
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Display: LED Panel
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HEadlight: Front LED Headlight
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Taillight: YES
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Rear Rack: YES
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Fender: YES
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Rims: 26 inch Black Alloy
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Spokes: Stainless Steel
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Tires: Kenda Krusade Sport Tires 26 x 4.0 with K-Shield Protection
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Gear Shifting: Shimano Derailleur 7-Speed Freewheel
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Shifter: SHIMANO Push-Button 7 speed
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Sprocket: 46T chain-wheel crank
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Brakes: Promax DISC Brakes Front 160mm and Rear Disc Brake 160mm with Motor Cut-Off Sensor in Brake Handles
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Handle Bar: Adjustable Stem for Comfort - Matte Black
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Saddle: Comfort Saddle with Suspension
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Pedals: HIgh Quality Folding Nylon Pedals
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Manual: Included
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Tool: Included
Product Video:
Related Video:
Order a Eunorau Fat-AWD 48V/15.6Ah 250W Fat Tire Electric Commuter Bike today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Eunorau Electric Commuter Bikes. Sign up today and get 5% off!
Electric Bike Paradise is your number one source for Electric Bikes, Electric Scooters, Electric Skateboards, Mobility Scooters and Electric Wheelchairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about electric bikes, read our Electric Bike Buying Guide. Call us to order at (800) 590-2738 Monday-Sunday 8am-8pm EST.
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Orders will be shipped 1–7 business days.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will usually ship within 1-2 business days from the date of your order, unless it is a backorder or built-to-ship product.
- We will send you the tracking information as soon as it ships to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and various LTL Freight carriers to the lower 48 states.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at an additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide a good phone number you can be easily reached at may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- ElectricBikeParadise.com recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify ElectricBikeParadise.com immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify ElectricBikeParadise.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
ElectricBikeParadise.com 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
ElectricBikeParadise.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
ElectricBikeParadise.com Returns Policy By Brands
a) Party B' has to inform Party B within 7b days to return the received products. Party B must inform Party A within 3 days by mail (email accepted) after getting the request for return from Party B’s customer.
b) Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to one of Party A’s warehouses located in the U.S.
c) Party A must receive the product in 100% new, re-sellable condition. Merchandise is not You sell we ship, you sell we produce! eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in anyway. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging.
d) Party A will finish the inspection within 5 days after receipt of the product. If the returned products are not in original condition according to Clause C, Party A will refuse a refund.
e) If the returned products are in original condition according to Clause C, Party A will agree to refund the paid amount. Refunds will be paid to Party B by Party A for 100% of the entire Party B purchasing price, which is clarified in the attachment. A restocking fee of 20% will be deducted from Party A’s refund payment to Party B for items returned in their original condition within 7 days of purchase including but not limited to unauthorized returns.
RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@electricbikeparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.
Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.
The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about helping you find the best Electric Bike, Electric Scooter, Electric Skateboard, Mobility Scooter, or Electric Wheelchair for your needs. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike.
That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet.
Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, Micargi Electric Bikes. Since then, Trevor and his team of dedicated customer service assistants have shipped over 100,000 electric bikes, electric scooters, electric skateboards, mobility scooters, electric wheelchairs and more to customers all around the world.
Up until this point, Trevor had no idea electric bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about electric bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Trevor is also selling Mobility Scooters, Power Wheelchairs, and Patient Care Products online through his website Mobility Paradise. Mobility Paradise, just like Electric Bike Paradise is also committed to providing full selection of quality products with the best prices and exceptional customer service. Make your daily life easier with just one click and visit MobilityParadise.com now for a wide selection of scooters and more.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Sun at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Sun 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new electric bike or electric scooter of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna, and Shop Pay Installments.
What types of financing options does Klarna offer?
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
**OR You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
In order to cooperate with you better(B2B), we have updated the after-sales process as follows:
1.Mid-drive motors/Hub motors:
warranty date:12+3 months,according to the production date of motors. Please send motors back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.
2.Other electric components:
Warranty date:12+3months,according to the production date of products(controller, brake sensor,PAS sensor,display.......). Please send motors back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.
3.Battery:
Warranty date: Chinese cells 12+3months,import cells 24+3months(SANYO,PANASONIC,SAMSUNG,LG cells). If you are in Europe, Please send battery back to overseas warehouse,we will send back to you after repairing.if you are not in Europe, Please send it back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.
4.Bike frame: 5 years
5.Before customers sending products to our overseas warehouse, Please check production date on the products and weight(under 5kg ship directly, please confirm with us if the products more than 5kg ), if not under warranty,BTN will not send back to you after receive it.
Questions & Answers
Ask a Question-
What are the dimensions of the packaging
Box Dimensions: (cm) 173 L x 30 W x 82 -PR
I just purchased it for my husband. We are both retired and he plans to use it for exercise and for just fun. So far it was simple to assemble and ride. Will be bringing it to Florida since it is easy to fold and transport. I recommend this product!
Nice bike and easy to ride!
My bike arrived yesterday and I had it unpacked and ready to ride in less than 30 minutes. Have not ridden yet - by the time it arrived and the battery was charged it was late.
Love the color.
Love the look.
Can’t wait to ride!
I like how it look and ride smoothly!
This bike is better than expected for the price. I have been using it to commute back and forth from work every day since I got it. And it's a 6 mile round trip for me and going up against some decent-sized hills here in South Texas without any issues. And after putting 100 miles on it in the two weeks I owned it. The bike has held up great with very little signs of wear and tear even on the tires considering some of the streets I ride on are a bit rough and I did take on a couple of bike trails and the bike has held up great.
Eunorau Fat-AWD 48V/15.6Ah 250W Fat Tire Electric Commuter Bike
Call Us Now for Personal Assistance or a Price Match:
(800) 590-2738
- Fast and Free Shipping
- No Sales Tax
- Lowest Price Guaranteed
- Easy Returns
Sale Ends: 11:59PM EST
Our Customers Love Us
from 6697 reviewsI’ve had the bike for a couple of months. No problems at all. The bike will go over 60 miles on a charge. I have not tried to max out the distance. I weigh 180 and my top speed has been 26 mph. I often use pedal power when biking with the family and it works great.
Fast shipping great customer service fast bike and sturdy
The product is just as it says it was in the description. It came well packaged and was not too bad to put together. We love it.
Thank you to EBP...this is a "Bad Ass" of a scooter...Shipping was super fast, assembling was fast but I had to watch a YouTube video to make sure I wasn't missing anything... Yes I am a lady...lol...Sturdy, Strong and Speed is great for me. Im 5'4 190lbs. My Boyfriend believes this scooter is his...and he's 6'2 250lbs...look like I will be purchasing another very soon! Living in NYC and scooters and electric bike are becoming more popular... I have the Hottest scooter in Harlem.. Worth every Dollar.
I am happy with the bike
I have a question I purchased a 2 yr warranty if needed how do I contact someone. I have tried to contact Nakto by calling and I just get a hang up never speaking to anyone.
Please advise.
Just to let you know Jason purchased the bike as a gift for me his mother my name is Jackie
I like it i enjoy riding it to work
Just as described, I would say it goes a little faster than expected. Takes a little while to get use to throttle but other than that it’s great.
Great product!
Works very good. Thanks!
WE PUT THIS SCOOTER TOGETHER (VERY EASY) JUST FOLLOW WITH THE YOU TUBE LINK. FOR A OLDER PERSON YOU CAN’T GO WRONG.
Love love love my scooter. Just having a little issue with rear brakes, just the brake pad. But other than that. You will love this scooter. Highly recommend it.
My wife is able to roam the neighborhood with ease using your 3-wheeler while she is recovering from foot surgery. It is a powerful machine with long lasting battery.
Best, Great, #1, escooter
We love our new Tandem!
works great! Didn't think I would use it but I do,all the time!
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