Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252
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Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252
A Compact Electric Scooter for Mobility and Fun!
Have a fun and stable ride for leisure and mobility with the Priority PET Pro Mobility Scooter, featuring a sleek front-wheel drive design and a powerful motor designed for use indoors and outdoors. Try to use this compact three wheeler for improved mobility indoors and on a daily commute. This scooter is ideal for indoor settings such as office complexes or warehouses. You can ride this scooter in sitting and standing position, so choose to ride it according to your comfort.
The Priority PET Pro Scooter comes with a big 48-volt 500-watt hub motor attached to the front wheel, so it is a direct drive for excellent performance on most surfaces. This electric trike is meant as a personal mobility device, and it is fairly powerful for its size so it is surprisingly fun to use in short commutes or strolls. It is like having your own segway, but on more stable three wheels, for adequate mobility or a ride to work or school. You should try this for daily riding and commute. This electric mobility scooter is a recommended electric bike for events, warehouse workers, security personnel, police and law enforcement, working moms, dads, seniors, and city dwellers.
Have the power to cruise the streets, roam vast indoor areas, travel through urban jungle, and go to work or school with the Priority PET Pro Scooter! This ultra-compact scooter can be ridden standing or sitting for use indoors and outdoors. It has excellent power for use in places like on indoors areas, grass, or dirt.
Compared to many electric bikes, this 3-wheel mobility scooter has as much ‘horsepower’ as more expensive electric bikes. This scooter has a simple and compact metal frame for improved maneuverability. It is comfortable and easy to ride even by beginners. It has a range of around 24 miles, so it is a perfect ride that will not lose charge halfway when you are using it. Get around and roam the city or the office. If you are looking for something that will help you cover a lot of places, get the Priority PET Pro Mobility Scooter!
- The Priority PET Pro Mobility Scooter is an excellent choice if you are looking for a reliable ride for indoor and outdoor use. It is perfect for adults and even seniors that need a stable ride at an affordable price. This ultra-compact scooter comes with a durable metal frame and a big motor to match. This scooter is highly recommended as a quick personal transport and a mobility aid in indoor areas like offices, warehouses, complexes, and airports. You can also use it to reach destinations in the city or suburbs.
- The Priority PET Pro Mobility Scooter is equipped with a 48-volt, 500-watt hub motor, giving it incredible power even on rugged surfaces. The motor is attached inside the front wheel hub, making it mechanically simple and puts the torque directly on the road. Expect this bike to have adequate power on roads and loose surfaces. The electric trike has a top speed of 18 mph.
- This scooter comes with a detachable padded seat (with a comfortable backrest) and adjustable-height handlebars. Ride it standing as if in a segway, or attach the seat and ride like an ordinary scooter. The footrest is spacious that allows you to stand comfortably.
- This compact mobility scooter can travel up to 24 miles (38.6 kilometers) depending on the weight of the rider, so it has an adequate range to last for a day. Just charge and use the bike for your commute, and return without worrying about the battery. The Priority PET Pro Mobility Scooter is a fun ride to work or school, and you can use it for errands. This model has a 48-volt lithium-ion 40 ah battery pack.
- Features a heavy-duty design. This scooter has a durable metal frame and air-filled all-terrain tires that works well on the pavement and hard surfaces. The tubular metal frame has a wide footrest for standing, and the whole bike can carry up to 290lbs. so you can comfortably roam around with equipment or carry luggage.
- The Priority PET Pro Mobility Scooter has a throttle and hydraulic disc brakes so it accelerates and stops smoothly. The throttle is easy to use and allows you to zoom on the road. The scooter comes with a mini LED-lit readout.
- This electric mobility scooter has a painted tubular metal frame and a spoked front rim that gives it a rugged appeal. It is also perfect for reaching places and going to work, school, or doing errands, making the Priority PET Pro Mobility Scooter the perfect bike for mobility and utility.
Get to Places with this Three-Wheel Electric Bike!
Do you need an affordable electric scooter for commuting and mobility? If you want a reliable scooter for reaching places, the Priority PET Pro Mobility Scooter is for you. This compact scooter sports three air-filled rubber wheels for unparalleled stability, making it perfect for adults and seniors who want a no-fuss ride bike indoors and outdoors. The Priority PET Pro 3-Wheel Mobility Scooter will always get you somewhere with its 48-volt, 500-watt electric motor and a rugged metal frame with a 290 lb. weight rating. The motor is installed in the front wheel so the torque is directed to the ground for excellent performance.
This mobility scooter comes with a fully padded removable seat so you can choose to ride it sitting or standing. The air filled tires do a very good job of cushioning the ride and improving grip. The scooter has a range of around 24 miles, and is small enough to be used in tight indoor spaces such as warehouses, event venues, malls, office complexes, and airports. You can also use the scooter to go around the city or go to work or school.
Perfect Dimensions.
The Priority PET Pro Mobility Scooter measures 40” L x 21” W x 28” H and weighs 112lbs. The bike comes with a sealed lead acid battery pack and a charger (UL-Certified).
Loaded with Modern Tech.
The Priority PET Pro Mobility Scooter is powered by a 48-volt sealed lead acid battery pack with a 20 ampere/hour capacity, which provides adequate power for the motor, especially when carrying stuff. The bike charges to full in six to eight hours, so you can charge the bike at night and use it throughout the day. It comes with a display so you can see important information like the speed, battery, and pedal assist. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes or Scooters.
Many cheap electric scooters are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Make Life Easier with Priority Electric Scooters: We Make Well-Designed Electric Trikes!
Electric bikes are the future and the best means of transport for commuters and even business owners. Many places that have adopted widespread use of electric bikes experience better mobility, and riders who ride them get the same physical activity levels. Just think of the great changes you will have by switching to electric bikes. You will still get to your destination and get around traffic, especially in the city. Furthermore, you do not have to spend on gas, parking fees, and car maintenance so that you will save money.
Oil is in decline because it is too expensive and polluting. We at Priority Electric Scooters make affordable electric mobility scooters, and we got electric bikes too. For 32 years, we built our reputation for making high quality and well-thought bikes designed to make life a bit easier. Get the best deals plus tons of freebies when you purchase the Priority Electric Scooters Transportation Truck Electric Cargo Scooter here at Electric Bike Paradise!
Specifications
| Model No. | PET Pro Flex 500 |
| Product size | 40 L x 21 W x 28 H inch (102 L x 68 W x 98 H cm) |
| Type of motor | Permanent-magnet brushless DC wheel motor |
| Motor power | 500W Wheel motor, 48 V |
| Battery type | Sealed Lead Acid Battery |
| Battery capacity | 48 Volt, 40Ah |
| Charger | 110V-240V, UL approved |
| Charging time | 4-6 hours |
| Max. speed | Up to 18 MPH ( 25 km/h) |
| Single charge | Up to 24 MILES (32 km) |
| Max capacity | 290 LBS (100 kg) |
| Net weight | 112 LBS (51 kg) |
Additional information
| Weight | 128 lbs |
|---|---|
| Dimensions | 28 × 21 × 30 in |
View & Download
Product Manual
Order a Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252 today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Priority Electric Scooters 3-Wheel Electric Scooters. Sign up today and get 5% off!
Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252
A Compact Electric Scooter for Mobility and Fun!
Have a fun and stable ride for leisure and mobility with the Priority PET Pro Mobility Scooter, featuring a sleek front-wheel drive design and a powerful motor designed for use indoors and outdoors. Try to use this compact three wheeler for improved mobility indoors and on a daily commute. This scooter is ideal for indoor settings such as office complexes or warehouses. You can ride this scooter in sitting and standing position, so choose to ride it according to your comfort.
The Priority PET Pro Scooter comes with a big 48-volt 500-watt hub motor attached to the front wheel, so it is a direct drive for excellent performance on most surfaces. This electric trike is meant as a personal mobility device, and it is fairly powerful for its size so it is surprisingly fun to use in short commutes or strolls. It is like having your own segway, but on more stable three wheels, for adequate mobility or a ride to work or school. You should try this for daily riding and commute. This electric mobility scooter is a recommended electric bike for events, warehouse workers, security personnel, police and law enforcement, working moms, dads, seniors, and city dwellers.
Have the power to cruise the streets, roam vast indoor areas, travel through urban jungle, and go to work or school with the Priority PET Pro Scooter! This ultra-compact scooter can be ridden standing or sitting for use indoors and outdoors. It has excellent power for use in places like on indoors areas, grass, or dirt.
Compared to many electric bikes, this 3-wheel mobility scooter has as much ‘horsepower’ as more expensive electric bikes. This scooter has a simple and compact metal frame for improved maneuverability. It is comfortable and easy to ride even by beginners. It has a range of around 24 miles, so it is a perfect ride that will not lose charge halfway when you are using it. Get around and roam the city or the office. If you are looking for something that will help you cover a lot of places, get the Priority PET Pro Mobility Scooter!
- The Priority PET Pro Mobility Scooter is an excellent choice if you are looking for a reliable ride for indoor and outdoor use. It is perfect for adults and even seniors that need a stable ride at an affordable price. This ultra-compact scooter comes with a durable metal frame and a big motor to match. This scooter is highly recommended as a quick personal transport and a mobility aid in indoor areas like offices, warehouses, complexes, and airports. You can also use it to reach destinations in the city or suburbs.
- The Priority PET Pro Mobility Scooter is equipped with a 48-volt, 500-watt hub motor, giving it incredible power even on rugged surfaces. The motor is attached inside the front wheel hub, making it mechanically simple and puts the torque directly on the road. Expect this bike to have adequate power on roads and loose surfaces. The electric trike has a top speed of 18 mph.
- This scooter comes with a detachable padded seat (with a comfortable backrest) and adjustable-height handlebars. Ride it standing as if in a segway, or attach the seat and ride like an ordinary scooter. The footrest is spacious that allows you to stand comfortably.
- This compact mobility scooter can travel up to 24 miles (38.6 kilometers) depending on the weight of the rider, so it has an adequate range to last for a day. Just charge and use the bike for your commute, and return without worrying about the battery. The Priority PET Pro Mobility Scooter is a fun ride to work or school, and you can use it for errands. This model has a 48-volt lithium-ion 40 ah battery pack.
- Features a heavy-duty design. This scooter has a durable metal frame and air-filled all-terrain tires that works well on the pavement and hard surfaces. The tubular metal frame has a wide footrest for standing, and the whole bike can carry up to 290lbs. so you can comfortably roam around with equipment or carry luggage.
- The Priority PET Pro Mobility Scooter has a throttle and hydraulic disc brakes so it accelerates and stops smoothly. The throttle is easy to use and allows you to zoom on the road. The scooter comes with a mini LED-lit readout.
- This electric mobility scooter has a painted tubular metal frame and a spoked front rim that gives it a rugged appeal. It is also perfect for reaching places and going to work, school, or doing errands, making the Priority PET Pro Mobility Scooter the perfect bike for mobility and utility.
Get to Places with this Three-Wheel Electric Bike!
Do you need an affordable electric scooter for commuting and mobility? If you want a reliable scooter for reaching places, the Priority PET Pro Mobility Scooter is for you. This compact scooter sports three air-filled rubber wheels for unparalleled stability, making it perfect for adults and seniors who want a no-fuss ride bike indoors and outdoors. The Priority PET Pro 3-Wheel Mobility Scooter will always get you somewhere with its 48-volt, 500-watt electric motor and a rugged metal frame with a 290 lb. weight rating. The motor is installed in the front wheel so the torque is directed to the ground for excellent performance.
This mobility scooter comes with a fully padded removable seat so you can choose to ride it sitting or standing. The air filled tires do a very good job of cushioning the ride and improving grip. The scooter has a range of around 24 miles, and is small enough to be used in tight indoor spaces such as warehouses, event venues, malls, office complexes, and airports. You can also use the scooter to go around the city or go to work or school.
Perfect Dimensions.
The Priority PET Pro Mobility Scooter measures 40” L x 21” W x 28” H and weighs 112lbs. The bike comes with a sealed lead acid battery pack and a charger (UL-Certified).
Loaded with Modern Tech.
The Priority PET Pro Mobility Scooter is powered by a 48-volt sealed lead acid battery pack with a 20 ampere/hour capacity, which provides adequate power for the motor, especially when carrying stuff. The bike charges to full in six to eight hours, so you can charge the bike at night and use it throughout the day. It comes with a display so you can see important information like the speed, battery, and pedal assist. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes or Scooters.
Many cheap electric scooters are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Make Life Easier with Priority Electric Scooters: We Make Well-Designed Electric Trikes!
Electric bikes are the future and the best means of transport for commuters and even business owners. Many places that have adopted widespread use of electric bikes experience better mobility, and riders who ride them get the same physical activity levels. Just think of the great changes you will have by switching to electric bikes. You will still get to your destination and get around traffic, especially in the city. Furthermore, you do not have to spend on gas, parking fees, and car maintenance so that you will save money.
Oil is in decline because it is too expensive and polluting. We at Priority Electric Scooters make affordable electric mobility scooters, and we got electric bikes too. For 32 years, we built our reputation for making high quality and well-thought bikes designed to make life a bit easier. Get the best deals plus tons of freebies when you purchase the Priority Electric Scooters Transportation Truck Electric Cargo Scooter here at Electric Bike Paradise!
Specifications
| Model No. | PET Pro Flex 500 |
| Product size | 40 L x 21 W x 28 H inch (102 L x 68 W x 98 H cm) |
| Type of motor | Permanent-magnet brushless DC wheel motor |
| Motor power | 500W Wheel motor, 48 V |
| Battery type | Sealed Lead Acid Battery |
| Battery capacity | 48 Volt, 40Ah |
| Charger | 110V-240V, UL approved |
| Charging time | 4-6 hours |
| Max. speed | Up to 18 MPH ( 25 km/h) |
| Single charge | Up to 24 MILES (32 km) |
| Max capacity | 290 LBS (100 kg) |
| Net weight | 112 LBS (51 kg) |
Additional information
| Weight | 128 lbs |
|---|---|
| Dimensions | 28 × 21 × 30 in |
View & Download
Product Manual
Order a Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252 today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Priority Electric Scooters 3-Wheel Electric Scooters. Sign up today and get 5% off!
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Our ship times are 24-48 hours upon receipt of order.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
Do not throw away the box or packing materials because you will need them to box up the return.
The Pet Pro Flex Scooter may be returned within 15 days of receipt for a full refund. Please contact the dealer where it was purchased from to notify them of the return. The customer must arrange for and is responsible for the cost of return shipping unless the product is defective or damaged:
- Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage.
- Product must be returned in its original packaging. All returned products must be complete including the original packaging, accessories parts , manuals, etc.
- It is highly recommended that you insure your shipment at retail cost and repack the item in the same manner. The buyer is responsible for returning the item in the same condition.
- A full credit cannot be issued if the product arrives at our facility damaged.
- A Return Merchandise Authorization Number must be requested from Priority Electric Transportation (PET) within 10 days of delivery of the product.
- Once an RMA number has been received, products must be returned within 14 days.
All returned products require a Return Authorization Number. Returns received without this number will not be credited. To request an RMA Number you may call us at 1-707-393-0724. e-mail us at customerservice@petscooters.com. Please include your order number, name and the item number you are returning and reason for return.
PLEASE NOTE: Products returned without an RMA Number will not be credited. To receive full credit, items must be shipped within 14 days from the day the RMA Number was issued.
Unless PET made an error, return freight is the customer’s responsibility. We will be happy to help you determine which shipping method to use once you have requested your RMA Number. We highly Please be sure to carefully follow all return-shipping instructions that are included with your RMA Number. If an item is returned to the wrong address, PET reserves the right to charge for
any additional shipping fees associated with shipping the item to the correct location.
Credits
Once your return is received in good condition, PET will issue a credit for the purchase for so that you may be refunded the purchase price within 72 hours.
If your item is defective or was damaged in shipping, please call us at 1-707 393-0724 or email us at customerservice@petscooters.com. We will arrange for the item to be repaired or replaced promptly.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about Electric Bikes or Electric Scooters. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Fri 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or 
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252
A Compact Electric Scooter for Mobility and Fun!
Have a fun and stable ride for leisure and mobility with the Priority PET Pro Mobility Scooter, featuring a sleek front-wheel drive design and a powerful motor designed for use indoors and outdoors. Try to use this compact three wheeler for improved mobility indoors and on a daily commute. This scooter is ideal for indoor settings such as office complexes or warehouses. You can ride this scooter in sitting and standing position, so choose to ride it according to your comfort.
The Priority PET Pro Scooter comes with a big 48-volt 500-watt hub motor attached to the front wheel, so it is a direct drive for excellent performance on most surfaces. This electric trike is meant as a personal mobility device, and it is fairly powerful for its size so it is surprisingly fun to use in short commutes or strolls. It is like having your own segway, but on more stable three wheels, for adequate mobility or a ride to work or school. You should try this for daily riding and commute. This electric mobility scooter is a recommended electric bike for events, warehouse workers, security personnel, police and law enforcement, working moms, dads, seniors, and city dwellers.
Have the power to cruise the streets, roam vast indoor areas, travel through urban jungle, and go to work or school with the Priority PET Pro Scooter! This ultra-compact scooter can be ridden standing or sitting for use indoors and outdoors. It has excellent power for use in places like on indoors areas, grass, or dirt.
Compared to many electric bikes, this 3-wheel mobility scooter has as much ‘horsepower’ as more expensive electric bikes. This scooter has a simple and compact metal frame for improved maneuverability. It is comfortable and easy to ride even by beginners. It has a range of around 24 miles, so it is a perfect ride that will not lose charge halfway when you are using it. Get around and roam the city or the office. If you are looking for something that will help you cover a lot of places, get the Priority PET Pro Mobility Scooter!
- The Priority PET Pro Mobility Scooter is an excellent choice if you are looking for a reliable ride for indoor and outdoor use. It is perfect for adults and even seniors that need a stable ride at an affordable price. This ultra-compact scooter comes with a durable metal frame and a big motor to match. This scooter is highly recommended as a quick personal transport and a mobility aid in indoor areas like offices, warehouses, complexes, and airports. You can also use it to reach destinations in the city or suburbs.
- The Priority PET Pro Mobility Scooter is equipped with a 48-volt, 500-watt hub motor, giving it incredible power even on rugged surfaces. The motor is attached inside the front wheel hub, making it mechanically simple and puts the torque directly on the road. Expect this bike to have adequate power on roads and loose surfaces. The electric trike has a top speed of 18 mph.
- This scooter comes with a detachable padded seat (with a comfortable backrest) and adjustable-height handlebars. Ride it standing as if in a segway, or attach the seat and ride like an ordinary scooter. The footrest is spacious that allows you to stand comfortably.
- This compact mobility scooter can travel up to 24 miles (38.6 kilometers) depending on the weight of the rider, so it has an adequate range to last for a day. Just charge and use the bike for your commute, and return without worrying about the battery. The Priority PET Pro Mobility Scooter is a fun ride to work or school, and you can use it for errands. This model has a 48-volt lithium-ion 40 ah battery pack.
- Features a heavy-duty design. This scooter has a durable metal frame and air-filled all-terrain tires that works well on the pavement and hard surfaces. The tubular metal frame has a wide footrest for standing, and the whole bike can carry up to 290lbs. so you can comfortably roam around with equipment or carry luggage.
- The Priority PET Pro Mobility Scooter has a throttle and hydraulic disc brakes so it accelerates and stops smoothly. The throttle is easy to use and allows you to zoom on the road. The scooter comes with a mini LED-lit readout.
- This electric mobility scooter has a painted tubular metal frame and a spoked front rim that gives it a rugged appeal. It is also perfect for reaching places and going to work, school, or doing errands, making the Priority PET Pro Mobility Scooter the perfect bike for mobility and utility.
Get to Places with this Three-Wheel Electric Bike!
Do you need an affordable electric scooter for commuting and mobility? If you want a reliable scooter for reaching places, the Priority PET Pro Mobility Scooter is for you. This compact scooter sports three air-filled rubber wheels for unparalleled stability, making it perfect for adults and seniors who want a no-fuss ride bike indoors and outdoors. The Priority PET Pro 3-Wheel Mobility Scooter will always get you somewhere with its 48-volt, 500-watt electric motor and a rugged metal frame with a 290 lb. weight rating. The motor is installed in the front wheel so the torque is directed to the ground for excellent performance.
This mobility scooter comes with a fully padded removable seat so you can choose to ride it sitting or standing. The air filled tires do a very good job of cushioning the ride and improving grip. The scooter has a range of around 24 miles, and is small enough to be used in tight indoor spaces such as warehouses, event venues, malls, office complexes, and airports. You can also use the scooter to go around the city or go to work or school.
Perfect Dimensions.
The Priority PET Pro Mobility Scooter measures 40” L x 21” W x 28” H and weighs 112lbs. The bike comes with a sealed lead acid battery pack and a charger (UL-Certified).
Loaded with Modern Tech.
The Priority PET Pro Mobility Scooter is powered by a 48-volt sealed lead acid battery pack with a 20 ampere/hour capacity, which provides adequate power for the motor, especially when carrying stuff. The bike charges to full in six to eight hours, so you can charge the bike at night and use it throughout the day. It comes with a display so you can see important information like the speed, battery, and pedal assist. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.
Don’t Go for Surplus or Cheap Electric Bikes or Scooters.
Many cheap electric scooters are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far.
If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications.
Make Life Easier with Priority Electric Scooters: We Make Well-Designed Electric Trikes!
Electric bikes are the future and the best means of transport for commuters and even business owners. Many places that have adopted widespread use of electric bikes experience better mobility, and riders who ride them get the same physical activity levels. Just think of the great changes you will have by switching to electric bikes. You will still get to your destination and get around traffic, especially in the city. Furthermore, you do not have to spend on gas, parking fees, and car maintenance so that you will save money.
Oil is in decline because it is too expensive and polluting. We at Priority Electric Scooters make affordable electric mobility scooters, and we got electric bikes too. For 32 years, we built our reputation for making high quality and well-thought bikes designed to make life a bit easier. Get the best deals plus tons of freebies when you purchase the Priority Electric Scooters Transportation Truck Electric Cargo Scooter here at Electric Bike Paradise!
Specifications
| Model No. | PET Pro Flex 500 |
| Product size | 40 L x 21 W x 28 H inch (102 L x 68 W x 98 H cm) |
| Type of motor | Permanent-magnet brushless DC wheel motor |
| Motor power | 500W Wheel motor, 48 V |
| Battery type | Sealed Lead Acid Battery |
| Battery capacity | 48 Volt, 40Ah |
| Charger | 110V-240V, UL approved |
| Charging time | 4-6 hours |
| Max. speed | Up to 18 MPH ( 25 km/h) |
| Single charge | Up to 24 MILES (32 km) |
| Max capacity | 290 LBS (100 kg) |
| Net weight | 112 LBS (51 kg) |
Additional information
| Weight | 128 lbs |
|---|---|
| Dimensions | 28 × 21 × 30 in |
View & Download
Product Manual
Order a Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252 today from ElectricBikeParadise.com. Free shipping + free gifts on all of our Priority Electric Scooters 3-Wheel Electric Scooters. Sign up today and get 5% off!
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have.
Please see below Electric Bike Paradise Shipping time Delivery Info Policy By Brands
Our ship times are 24-48 hours upon receipt of order.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@electricbikeparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Electric Bike Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Bike Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Electric Bike Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
ElectricBikeParadise.com is committed to providing the best customer service in the Electric Bike industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Electric Bike Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of delivery date.
- There is a 15% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
- Products which are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@electricbikeparadise.com
*Exclusions
Electric Bike Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
Electric Bike Paradise Returns Policy By Brands
Do not throw away the box or packing materials because you will need them to box up the return.
The Pet Pro Flex Scooter may be returned within 15 days of receipt for a full refund. Please contact the dealer where it was purchased from to notify them of the return. The customer must arrange for and is responsible for the cost of return shipping unless the product is defective or damaged:
- Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage.
- Product must be returned in its original packaging. All returned products must be complete including the original packaging, accessories parts , manuals, etc.
- It is highly recommended that you insure your shipment at retail cost and repack the item in the same manner. The buyer is responsible for returning the item in the same condition.
- A full credit cannot be issued if the product arrives at our facility damaged.
- A Return Merchandise Authorization Number must be requested from Priority Electric Transportation (PET) within 10 days of delivery of the product.
- Once an RMA number has been received, products must be returned within 14 days.
All returned products require a Return Authorization Number. Returns received without this number will not be credited. To request an RMA Number you may call us at 1-707-393-0724. e-mail us at customerservice@petscooters.com. Please include your order number, name and the item number you are returning and reason for return.
PLEASE NOTE: Products returned without an RMA Number will not be credited. To receive full credit, items must be shipped within 14 days from the day the RMA Number was issued.
Unless PET made an error, return freight is the customer’s responsibility. We will be happy to help you determine which shipping method to use once you have requested your RMA Number. We highly Please be sure to carefully follow all return-shipping instructions that are included with your RMA Number. If an item is returned to the wrong address, PET reserves the right to charge for
any additional shipping fees associated with shipping the item to the correct location.
Credits
Once your return is received in good condition, PET will issue a credit for the purchase for so that you may be refunded the purchase price within 72 hours.
If your item is defective or was damaged in shipping, please call us at 1-707 393-0724 or email us at customerservice@petscooters.com. We will arrange for the item to be repaired or replaced promptly.
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@ELECTRICBIKEPARADISE.COM
CANCELLATIONS
You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.
If your order has been shipped, the standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our suppliers warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, you order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@electricbikeparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@ELECTRICBIKEPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@ELECTRICBIKEPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates, holiday sale, and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
The Following Brands Are Excluded:
Welcome to Electric Bike Paradise
We are passionate about Electric Bikes or Electric Scooters. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
- Most Electric Bikes, Scooters, Wheelchairs, and Skateboards come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Healthy and Physically fit"
At Electric Bike Paradise, our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community. We want to help the world. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. It's amazing what a difference an Electric Bike can make to a person's life. Watch this video to learn more about what the People For Bikes and World Bicycle Relief does for the communities.
People for Bikes
World Bicycle Relief
We donate a portion of our profits to People For Bikes and World Bicycle Relief. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
Meet The Founder
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built Electric Bike Paradise to serve customers all over the USA.
Picture above: Trevor and friends riding bicycles through the countryside in north Vietnam, 2019.
In 2013, Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike. That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, X-treme Electric Bikes. Since then, Trevor and his team of dedicated customer service and online store management assistants have shipped over 100,000 bicycles and e-bikes to customers all around the world.
Up until this point, Trevor had no idea Electric Bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about Electric Bikes. He decided to start a website called Electric Bike Paradise, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Mon-Fri at 8am-8pm EST at (800) 590-2738.
You can chat live with our customer support and sales team Mon-Fri 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@electricbikeparadise.com and we will reply within 1-2 hours during regular business hours Mon-Fri 8am-8pm EST.
You can write to us:
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide.
If you're considering getting an electric bike, electric scooter, mobility scooter, electric wheelchair, or bicycle but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry.
We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval.
Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
You'll usually get a decision within seconds and be able to purchase that brand new Electri Bike Paradise of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal, Klarna and Shop Pay Installments.
What types of financing options does Klarna offer?
- Flexible Month-to-Month: Flexible Month-to-Month purchases are standard purchases with no fixed term commitment, similar to a traditional credit line. You decide what’s best for you; you simply need to make at least your minimum monthly payment. These are also sometimes called “standard purchases.”
- Planned Payments: Planned Payments is a promotional offer which allows eligible orders to be purchased with a reduced APR. With planned payments, you will have a fixed monthly payment. The APR varies based on the current available promotions.
- No Interest If Paid In Full: No Interest If Paid In Full is a promotional offer in which interest is deferred during the promotional period. If the entire balance is paid before the expiration date, no interest will be charged. Keep in mind, you still need to make at least your minimum monthly payment. These are also sometimes called “deferred interest purchases.”
Select Klarna at Checkout to see if you qualify.
How to apply for Klarna financing?
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On product page select Add to Cart.
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On shopping cart page select Secure Checkout.
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- Fill out form with your personal information.
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Select Continue to shipping method.
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Select your preferred Shipping method.
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Select Continue to payment method
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Select Slice it. Pay over time with Klarna.
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Select Complete Order.
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- Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)
Examples
or
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Click Place Order.
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- Fill out form.
- Click Continue.
- Know instantly if you are approved for financing with Klarna.
- Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
- Contact Klarna customer service at any time with questions about your purchase.
- Contact support@electricbikeparadise.com or (800) 590-2738 if you have any questions. We are happy to help! :)
What types of financing options does Paypal offer?
The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.
If applying for Paypal Credit you will need to have a Paypal account or create one.
PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.
The financing lasts for 6 months and is only valid on approved credit.
How Do I Apply for Paypal Financing?
(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)
- Choose the product you want to purchase.
- Click the ADD TO CART button on the product page:
- Click the CHECKOUT button:
- Fill in your information:
- Click the CONTINUE TO SHIPPING METHOD button:
- Choose your shipping method.
- Click the CONTINUE TO PAYMENT METHOD button:
- Choose PAYPAL option:
- Click the COMPLETE ORDER button:
- A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one.
- Click APPLY NOW button: (hover your mouse over Apply Now)
- You will be prompted to fill in your information:
- Billing & shipping address
- Your date of birth
- Last 4 digits of your social security
- Phone number
- Click NEXT
- Read PayPal's Credit Terms & Conditions:
- Click AGREE AND APPLY:
- You will receive an instant approval:
OR
- You will receive an instant denial. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.
What Is The Option To Pay In Installments on Shop Pay ?
- Add items to your cart.
- Check out with Shop Pay.
- Choose to pay in 4 installments.
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
FAQs about Shop Pay Installments
No, there are no late fees if you miss a scheduled payment.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
If you have any issues with your product, please call us at (800) 590-2738 or email us at support@electricbikeparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Electric Bike Paradise Warranty Policy By Brands
I bought this machine for my mother-in-law to help with her mobility. She loves it.
Love this scooter, could use a little more legroom, very easy to assemble, I'm free again.
The heaviest part is a battery, the main body is the only part that is hard to handle when loading and unloading.
Priority Electric Scooters PET Pro Flex 48V/40Ah 500W Transportation 3-Wheel Electric Scooter 99-Z3Z-51252
Call Us Now for Personal Assistance or a Price Match:
(800) 590-2738
- Fast and Free Shipping
- No Sales Tax
- Lowest Price Guaranteed
- Easy Returns
Sale Ends: 11:59PM EST
Our Customers Love Us
from 4098 reviewsGreat product, but even greater service from electric bike paradise! Bikes arrived in perfect shape in 3 days!!!
Great bike but do not order the optional gel seat cover as it does not fit these bikes.
I love this bike and I had a minor issue and the customer service was prompt and they honored their warranty completely, so I tell all my friends and family to purchase a Green Bike USA if your going to purchase an E bike I also own a Lectric E bike but I only ride the Green Bike USA, the difference is such a more comfortable ride and more power so spend a little more a get a Green Bike USA you’ll be glad you did. Five stars!
Could not get comfortable or stay that way long. Put stock seat back on . This seat not meet for my bike or butt l
Testing to see if they dont allow low star reviews. I just submitted one and it didn't show up
This is a fantastic bike. Well worth the money. I rode 19 miles today. Still had 1/3 battery remaining. Very comfortable!
Over 30-mile battery life on pedal-assist 3!
Fast delivery in under a week coast to coast. Easy to assemble and more than I hoped. Love it!
I love this bike. I have put over 1200 miles on it and still ride like the first day. People stop me to take pictures with my bike!
Super fast shipping! I received a tracking number on a Monday and received the bike the next day via UPS. Assembly is extremely easy and the bike performs great. I had to make a few small adjustments to the derailleur to keep the gears quiet in all gears but everything on the bike feels solid. Looking forward to many miles.
Shipping? Quick -arrived within a few days of ordering
Assembly? I assembled it within just a couple of hours!
Riding? Freaking awesome. Well worth the headache of assembly. Even without power assist, this bike is the best bike I have ever owned.
It rides great in rough areas! The battery lasts long! It goes up steep hills great I went thru three electric bikes before and this is the best electric bike I have gotten!
I got this for my husband and he loves it.
just purchased a Yamee XL 48V/14.5Ah 750W Folding Electric Bike
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just purchased a Ecotric 36V/12Ah 500W Folding Fat Tire Electric Bike FAT20810
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just purchased a Rattan LM 500 48V/13Ah 500W Fat Tire Electric Bike LM500
just purchased a Green Bike USA GB LOW STEP 500 48V/18.20Ah 500W Folding Fat Tire Electric Bike GBLS500
just purchased a Rattan Compass 500W 48V/13Ah Fat Tire Electric Bike 2704
just purchased a Nakto Santa Monica 48V/10Ah 500W Cruiser Electric Bike SAN260029
just purchased a MotoTec Pro 36V/10Ah 1000W Electric Dirt Bike MT-Dirt-Pro
just purchased a Rattan LF 500 48V/13Ah 500W Fat Tire Electric Bike LF500
just purchased a Ecotric Leopard 36V/13Ah 500W Electric Mountain Bike
just purchased a Nakto Fashion 36V/10Ah 250W Folding Electric Bike FasXB200005
just purchased a Micargi Raiatea 48V/10.4Ah 500W Tandem Electric Bike RAIATEA-F